Recent content by hazmog

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    What to do when staff directly disobey an order?

    I believe staff are meant to follow orders of their boss? I stated for them to not do something which has strategic implications for the company and involves clients. I was unexpectedly away, and they did it. They claim they weren't aware they weren't meant to do this thing, although I stated...
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    What to do when staff directly disobey an order?

    Ok, here's a scenario. An order I made very clear to everyone was disobeyed while I was out of the office. I was not notified about it until afterwards as they know I would have not gone along with the decision. The decision itself wasn't terrible and has caused no major issue so far (although...
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    Customer testimonials

    Ouch. Ok, going back to the original thread, my advice as someone in the web design business would be to improve how you present those testimonials so that they better do their job as key indicators of social proof and helping turn a maybe into a sale. If you can, surround the testimonial in...
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    Recently let go from work - advice needed

    I would do some freelance work if I were you. This would help build up your portfolio and skills whilst getting you some money to pay your bills and put you in a stronger position to get a better job if that is what you want to do.
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    Documenting behaviour

    I get your point, but how about if a member of staff is consistently late, what is the harm of writing this down?Or what if a member of staff was rude to a customer? Especially if you have a paper trail backing this up? Are you saying you should note such things down? Or that you need to cover...
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    Best place to find a mentor?

    The problem I have is I see all of the local businesses as either competition, potential threats or potential clients.
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    Best place to find a mentor?

    This guy gets it! :)
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    Credit for working capital?

    Ok thanks for this.
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    Credit for working capital?

    Thanks Atmosbob. 1 - really good idea. 2 - already do this and got it working pretty nicely. 3 - we don't really have suppliers, just staff and the usual bills that come with business 4 - Yep, I'm on it, it's tricky though as expanding is expensive! Thanks again.
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    Credit for working capital?

    Do you put it into a separate account?
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    Credit for working capital?

    Also, just to add - thank you for your reply, I do appreciate it.
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    Credit for working capital?

    I have not spent the VAT as yet, but I did consider borrowing from it as it was meant to be sat there for another 3 months...or so I was told by my accountant who it turns out was wrong. Moving forward, do you have a suggestion of how best to ring fence VAT? I can imagine a scenario whereby I...
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    Credit for working capital?

    Thanks Clinton. As per previous comments, I have not spent the VAT, I do however have a VAT bill sooner than I thought due to an issue with my accountant that I will not go into here. Consider the VAT a non issue as I consider it a priority payment. The issue is recent growth and the need for...
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    Credit for working capital?

    Hmm, you make a good point about credit cards. If they are paid off fairly quickly there is little to no interest.
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    Credit for working capital?

    Thanks Scott-Copywriter. As above, VAT I can cover, but in the bigger picture there are other costs and need some way to smooth out the rough as we continue to grow. My bank did offer me an overdraft that would cover about a months payroll and rent which was a little less of a safety net than I...
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