Recent content by GeorgePeterson

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    Customer service dilemma

    If you truly have a lot of time, consider getting an additional phone number and registering it for your store. You could use two phones or SIM cards, with the second number always turned off during non-working hours. This way, you can manage communications more effectively.
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    Online Sale Customer Returns

    In developed countries in the North, like Scandinavia, you can almost do whatever you want. For example, I can order a lamp, assemble it incorrectly, and then return it without providing a reason, and I'll still get my money back. This system is designed to encourage purchases, but the risks...
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    Alternative to dropshipping?

    A couple of years ago, I worked in a large office where one of my colleagues was outsourced to tech support and had a lot of free time. During that period, I also explored dropshipping and sold items on eBay and Amazon. Unfortunately, I encountered numerous delays and ended up with a poor...
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