Recent content by GDC71

  1. GDC71

    Do you need a passport for a job?

    So essentially we are saying that it is okay for a UK company to insist anyone it employs has a passport? If you don't have one that company will refuse to employ you. Sounds harsh but as long as making that requirement isn't illegal it's pretty much tough luck although the company may be...
  2. GDC71

    Market research idea

    Sounds like a great idea to be fair. My only thought is it seems a very niche market - I'm sure there are more self publishing online authors now than ever before but do you have any ideas of numbers? As long as the numbers of potential customers is high then it has to be worth a punt. If I...
  3. GDC71

    Dealing with poor service - how many chances do you give them?

    I actually use a similar scenario in some of my training exercises - asking the inductees how they would handle it. Your answer is so amazingly obvious yet you would be surprised how many people don't suggest it as an option!
  4. GDC71

    How often do you update your website?

    Its a good topic this - lots of interesting opinions! I don't have a website; the majority of what I do is word of mouth, talking to people and referrals. If I did have a website I would imagine it wouldn't need much updating once it was created - what I do doesn't change much, my services are...
  5. GDC71

    Advice on Customer Complaint

    Yeah I get that. In fact I think the lifespan of chocolate is down to how much milk is in it, so white chocolate lasts a lot less than dark chocolate but I think milk chocolate lasts about a year normally. If you had had chocolate for 74 days and it was moldy (or more likely a bit white as you...
  6. GDC71

    Advice on Customer Complaint

    Okay so if I bought something made of chocolate or that contained chocolate could I reasonably expect to be able to use (i.e. eat) that item 74 days later? Nope, didn't think so' Goodwill refund is more than satisfactory to any regulatory body in those circumstances. Are they really saying...