Recent content by Ed Swain

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    How to contact customer via PayPal after claim?

    If you are happy you sent everything and that the buyer is fraudulently making a claim then click then Click "Disgaree with Claim" option. This will then allow you to provide further information for Paypal to then make a judgement on
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    Retail shop digital advertising screen

    We use a fairly cheap, HD TV screen that has an SD card reader. You can then setup rotating slides and or static images depending on what you messaging is.
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    How to contact customer via PayPal after claim?

    From experience, you are best to continue through the escalation process. The customer will have to supply images of the faulty product etc and you supply the necessary information from your side.
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    Is PayPal any good ?

    Paypal support e-cigarettes and vape liquids containing nicotine. They don't support anything to do with drug paraphernalia, very much like other merchant providers.
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    Trading Name/DBA Question

    I don't believe it will be a problem, we do the same.
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    Is PayPal any good ?

    Generally speaking yes, Paypal is good. We run it our website and it equates to around 40% of all transactions. People like it as it speeds up checkout process. There are obviously multiple ways of accepting payments online to increase conversions i.e. Apple Pay etc
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    Trading Name/DBA Question

    You can set a specific trading name for a business or just use the business name. You would generally use a trading name when your business name doesn't have any relation to the type of business. i.e. your business name is Technology Ltd but your website trades under the name Mikes Toy Shop.
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    Card Processing Fees

    Most processors fees will be based on volume. We current get 0.4% plus 20p per transaction but that is based on volume.
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    Mail on Sunday story about google

    It will be interesting to see how GDPR is rolled out and enforced. I read an interesting article about Facebook and how they're relocating the majority of there user data from Ireland to the US where laws are a lot less strict. Not directly related but big business will always find a way round...
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    What's your creative process?

    I find listening to pod casts with themes around my own personal skill set i'm trying to develop very helpful. In an hour long podcast you may only pick out 2 things that you can leverage in your own business but (for me) this kickstarts my brain into thinking differently. I also use a lot of...
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    Re-platforming from Magento to Shopify

    It's one of the many considerations we are looking at.
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    Re-platforming from Magento to Shopify

    We're looking at the Shopify Plus enterprise platform. Key reasons for considering it is the build time is dramatically reduced compared to Magento 2 migration. Also the server uptime and page speed is fairly impressive for most of the sites we have tested. Main issue is around SEO, which...
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    Choosing an ecommerce solution

    Hi AJWo, did you see any impact on your search results? Our concern surrounds the change to the URL structure in adding /collections and /products to every category and product url.
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    Is this too high?

    The wholesale price seems very high. with an RRP at £4.99.
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    Thoughts on current link building / seo outreach tactics

    I agree that the website needs to be the main focus and it's something that we constantly work on. I slightly disagree about link building though. Providing the links from a high authority, trusted site then if definitely adds weight / trust flow to your domain. Crappy low quality links...
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