Recent content by DefinitelyMaybeUK

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    Anyone looked into reclaiming unlawful US duties sending with PDDP Royal mail?

    @DontAsk, I wholly agree with you on the buyer aspects, but the OP asked how to reclaim and I assumed this was the official route from CBP. The first requirement of the reclaim process is having had form 5106 in place and being registered as an IOR in the US - this wasn't necessary to use the...
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    Anyone looked into reclaiming unlawful US duties sending with PDDP Royal mail?

    The official reclaim guidance is here: https://www.cbp.gov/sites/default/files/2026-04/webinar_ieepa_refunds_overview_4.17.pdf Only the "Importer of Record (IORs) and authorized customs brokers" can make a claim, which in the PDDP case is not the buyer or seller, and at best is Royal Mail, but I...
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    Anyone looked into reclaiming unlawful US duties sending with PDDP Royal mail?

    mmm, my understanding was that only the actual direct payee to the customs authority was able to reclaim the monies. In the PDDP case, I believe it's a company called Zonos with whom RM partnered in the US. I have seen nothing from RM on them reclaiming, but I'm not counting on it happening...
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    Elaborate Royal Mail delivery Scam?

    If you're lucky, they're on the RM tracking page with a map - but it's very pot luck sadly from RM, and can often be the road at best. If you do have the coordinates then take out the letters and degree symbols and paste into Google maps for a street view.
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    Windsor Framework : Am I the only one shocked at what we're being asked to do to send stuff to Northern Ireland ?

    If that's the case, then as previously mentioned in https://www.ukbusinessforums.co.uk/threads/windsor-framework-am-i-the-only-one-shocked-at-what-were-being-asked-to-do-to-send-stuff-to-northern-ireland.427152/post-3244054 it would seem you don't need to register for B2C orders...
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    Is trading with Europe practical for a small company?

    £100-£200 orders would sound like they're worth pursuing - as @DontAsk says, it's really no more extra work once you've done some minimal ground work (electronic goods aside!). Just make sure your customer knows they'll be charged a handling fee and their normal VAT, plus duties if over €150 in...
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    Royal mail DDP handling fees

    @Graham Wharton We've been using RM (P)DDP for quite a while now and there are no additional handling charges like you are concerned about. It's a very good service in general - France/Netherlands is typically 3-4 working days delivered which post Brexit is more than good. If you do high value...
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    Are Royal Mail's free labels compatible with all Zebra thermal printers?

    Looks like they're now recommending the ZD421D instead: https://help.parcel.royalmail.com/hc/en-gb/articles/115001510754-How-to-set-up-your-Zebra-printer There used to be a discount for OBA customers with thebarcodewarehouse so worth enquiring if you're in the market for a new one.
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    Windsor Framework : Am I the only one shocked at what we're being asked to do to send stuff to Northern Ireland ?

    Had this today from DHL, so looks like your pain has been delayed: The regulatory changes for parcels moving from Great Britain (GB) to Northern Ireland (NI), referred to as The Windsor Framework, were expected to be in place from the end of September 2024. This has been postponed by Government...
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    Can I sue Google for injury to my cat ?

    Our old copper pair BT home line can receive SMS to the 8600? dect handsets - have a search on eBay😬 But if Google is anything like Microsoft account recovery then they'll realise it's not a mobile and not even try to send it even though it would work fine🤦‍♂️
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    HMRC UK IOSS registration portal

    You need to sit down and read this thread if you haven't already: https://www.ukbusinessforums.co.uk/threads/eu-ioss-signup.412355/ Nothing has changed and nothing is likely to change IFAIK - what's quoted in this post still stands. I don't think HMRC have been misleading on their new portal in...
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    Anything better than Worldpay?

    We moved last year from Worldpay to Elavon, having originally started 18 years back on Natwest Streamline before they were consumed by Worldpay. We've never had an annual fee with worldpay, just the monthly pcidss amounts in recent years, but the fees did get excessive and we're saving...
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    VAT and DDP

    How are you looking to ship? It's worth double checking the fees - We've found that the DDP fee quoted by say UPS may be ~£7.50, but in addition you'll be billed the usual in country handling disbursement that the customer would normally pay too, typically €15-18. Same goes with DHL. However...
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    Exporting into EU

    I'm sure it all depends on actual order value and perceived value to the customer - even though you can warn customers that DDU handling fees will apply, a €24 postal handling fee to a Belgian customer on a £20 order is never going to foster repeat business unless there is extenuating...
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    Exporting into EU

    @Lifestyle18 - you don't say what size/weight parcels you're sending, but the Royal Mail DDP service (they call it PDDP) works out very economical if your parcels are size/weight compatible. Not all EU countries are covered, but there is no €150 threshold like IOSS (but duty still applies if...
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