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When you say 'just' sold his share, your partner is still showing as a director at Companies House. I think as so many have indicated above, I'd be straight on that offer of a free 30 min free advice call from Graham Ross. Good luck.
I think the secret is delight your customer, it's as simple as that. Agree with Mark T's Sunday post that if the experience is 'above and beyond', the 5 stars will roll in. What can you do more now than you are doing presently?
Hi All
I'm a complete ecommerce novice (currently an Operations Manager in maintenance) and have spent nearly a year 'sponging' up every bit of information I can read or view. Nearly blind from youtubing, nearly signed up to a hundred courses and have shorter fingers from tapping the keyboard...