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I have just had a phone call from RMS after I asked for a full breakdown of what the 180+ VAT is for. Told it is to refurb the machine and an end of year agreement fee?
I have asked for this in writing. I will be contesting as I was told on phone all I needed to do was give 30 days notice...
RMS are definitely a company to avoid.
I contacted them to check when my 3 year contract finished and was given the date and told all I needed to do was to give 30 days notice. This I have now given, only to receive a phonecall to say that to leave I need to pay 180+VAT. This was never mentioned...