Recent content by camelback890

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    Royal Mail & VAT

    Drop & Go is a retail, over-the-counter service, which is why getting clean VAT data out of them is challenging. If you want to fix this permanently, move to a Royal Mail Online Business Account (OBA), which generates official monthly electronic invoices that clearly break down your standard...
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    Packaging sourcing

    I second Kilby Packaging. I've used them and find them very reliable.
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    At what point do courier losses just become a cost of doing business?

    Once you hit a certain volume, lost parcels are just a standard cost of doing business that you have to factor into your margins. Set a price threshold for claims and just write off the smaller issues.