Recent content by Bryan Richter

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    Myob/Mamut big problem for our business

    @company_secretary, as you have already observed, Mamut has confirmed that it will be responding to your letter so I won't address those points. But I'd like to pick up on a few additional points that you raise in this post. And as the UK representative of Mamut I am responding on behalf of...
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    Myob/Mamut big problem for our business

    Thanks for identifying yourself [removed by mod - discloses anonymity]. Assuming that I have found the right customer contact details I will give you a call. If not, then another customer called [removed by mod - discloses anonymity] is going to be surprised by a call from me :) By the way...
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    Myob/Mamut big problem for our business

    The Activiation and Confirmation process was introduced by MYOB in Version 13. That applies to both PC and Mac versions. Bryan
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    Myob/Mamut big problem for our business

    Del, I'll get someone to look into the partner program issue. The Mac partner program is very new as we only launched the product in March. It may just simply be that when you joined the Mamut program the Mac partner option didn't exist. Bryan
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    Myob/Mamut big problem for our business

    There is an important difference between the MYOB Mac and PC products. The PC product (including the UK version) is developed and maintained by MYOB Australia. The Mac product, AccountEdge, is developed by Acclivity in the US who are a really smart bunch of guys who really understand the Mac...
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    Myob/Mamut big problem for our business

    Check back through the thread and you will see a number of posts from me previously to try to clarify the situation.
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    Myob/Mamut big problem for our business

    There a number of reasons for prefering to do this one on one with a customer or partner: - it's a complex issue not readily explained on a forum - the situation is different for a customer who bought their product directly from MYOB before they left the UK, or from Mamut after MYOB left -...
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    Myob/Mamut big problem for our business

    "Frustrated User", you have been misinformed on a number of points and as a result your allegations about Mamut are unfounded. It's a shame that you did not check all your facts before making such public allegations. If you would like to call me in the Mamut UK office then I will be happy to...
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    Myob/Mamut big problem for our business

    Tom As you rightly alluded to in your previous post, customers rely on their software supplier to keep their software compliant with current legislation. Payroll was your example, VAT is another. Once MYOB made the decision to stop maintaining their UK product, the majority of their customers...
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    Myob/Mamut big problem for our business

    The right to use a piece of software is typically determined by the license agreement that the user is asked to accept when they install the software. The license is granted by the owner of the software intellectual property, who is not necessarily the same entity that the software is bought...
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    MYOB/MAMUT rip off!!!

    Hi Kate Thanks for the feedback. I appreciate that my posting was not exactly applicable to your issue, and apologise for that, but I was trying to pick up on a number of concerns that had appeared in other postings on this message board and others. Understandably there are a lot of questions...
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    MYOB/MAMUT rip off!!!

    Hi Duane You are 100% clear on your interest in this and I appreciate that. I think that applies to most people, but bear in mind that my comment was a general one and not just refering to postings on UK Business Forums. It's good that we can have healthy competition while still putting the...
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    new accounting software

    Hi Decorum Feel free to look at a posting I have made in a couple of other threads to clarfy Mamut's position regarding the MYOB customers. We are the distributor of the MYOB products in the UK. Like any distributor, we do not control the license agreement for the software nor the license...
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    MYOB/MAMUT rip off!!!

    There is some understandable uncertainty and confusion about the position of MYOB customers and Mamut's plans so I have pasted below the text of a posting I made yesterday in another thread. I hope this helps to clarify the situation for customers. >>> MYOB made the decision to withdraw from...
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    Meeting Rooms in London

    If you are a member of the IOD you can have informal meetings in the Director's room with up to 2 guests without having to pay for a room. I find it works well, although it's not great for anything confidential or formal as it can get busy and a bit noisy in there. But I find it better than...
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