Recent content by Bearoon

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    Most efficient postage/dispatch process

    We used to share the Royal Mail collection cost with a company upstairs i.e. we'd take the mail up to them. Perhaps you could encourage others to share the cost with you?
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    What would you do if a customer claims non-delivery for an item signed for by them?

    We had an update from the client: "My parcel was signed for my my postman but has now been lost!! I have spoken to the manager at the local sorting office and he has said that you need to make a claim which he will sign off." Sysops - that for me was the crux of the problem. If RM took a dim...
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    What would you do if a customer claims non-delivery for an item signed for by them?

    Royal Mail Signed For is showing as 'delivered' with the correct surname (postman would ask for surname before handing over the package?) yet the customer is saying she didn't get the item or that was her signature! I believe Royal Mail would take a dim view of this being an acceptable claim...
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    Financial Ombudsman found in my favour - is my claim taxable?

    One cheque received: half the sum is a refund for services I originally paid for and did not get. The other half is for the time I spent seeking an alternative solution and preparing the claim which would be the tax free element I'm guessing.
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    Financial Ombudsman found in my favour - is my claim taxable?

    Great if it is. Can anyone confirm the 0.1%? And how do I mark this on my Accounting program so it's not considered for tax?
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    Financial Ombudsman found in my favour - is my claim taxable?

    In short, I've made a successful business claim as a sole-trader (non-vat) to the Financial Ombudsman which has resulted in my payment to one the big four refunded back to me. In addition, the FO has supported my claim for the time I incurred making the claim and has awarded this to me too. To...
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    Accounting for VAT in Business cashflow plan

    Thank you both for your reply. Though we do not need financing at this stage, I felt it was important to keep our Bank Manager in the loop from the beginning as we will require finance later. Seeing the projected turnover numbers are quite large after a few years and the Excel template I used...
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    Accounting for VAT in Business cashflow plan

    I've created a excel spreadsheet for our company's projected income and outgoings for the next five years however I've just realised I've not accounted for the VAT and can't get my head around how to apply it, that is if I even need to! We import goods that are subject to VAT and resale with...
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    Clarifying Sole Trader using Sage Instant Accounts

    Thanks all. Worked it out (with trepidation) but looks like I've done it. Edited the current COA range for share capital to start at 3011 (from 3000) Added a new range 3000-3010 as Drawings Then used the New>Nominal Record Wizard to define 3001 as Drawings under Capital & Reserves (as it said...
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    Clarifying Sole Trader using Sage Instant Accounts

    Great suggestion! Before I do so (I don't know why I have such a fear dealing with Sage Instant Accounts - perhaps that I want to do it right and not cause more work later) can I clarify what code to use: 3000 and 3010 come under Share Capital 'sub-branch' (off Total Capital and Reserves). 3100...
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    Clarifying Sole Trader using Sage Instant Accounts

    Huge thanks to you both - all makes sense now. Now I have a follow-up query: what's the best way to sort out my previous posted entries in Sage for both Wages and expenses. Delete and repost? Edit? Sometimes I just can't see the wood for the trees!
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    Clarifying Sole Trader using Sage Instant Accounts

    Hi all, I've had a read of some of the other relevant threads but still somewhat confused and would appreciate clarification. I had been making payments from my business account to my personal account making myself a Supplier on Sage and using the nominal code 7000 - Gross Wages for the...
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