Recent content by atb

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    Help - customer cancelled contract halway through

    Hi Maxine No worries - glad you joined the party! Yep, all points duly noted - including your last point about Terms and Conditions. I'm now working on including a specific set of T+Cs for the future. As for gut reasons, yes, I have a gut feel for customers real reasons for cancelling which...
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    Help - customer cancelled contract halway through

    Hi all - I really do appreciate all your inputs. I consider this thread to have been a positive one with lively debate, which from my point of view has proven very informative. When I posted my original question I did not knmow where to go with this as it has never happened to me before. And now...
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    Help - customer cancelled contract halway through

    FPB, Keith, thanks again (beginning to sound like the cracked proverbial ..). Sound advice from both of you, I will indeed seek appropriate legal advice. Im sure the following will become transparent at that point, but - if the vehicle for charging for work done is the invoice, what vehicle and...
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    Help - customer cancelled contract halway through

    Thanks again both of you. Ashley, your original point was not lost on me and FBP - thanks anyway. As it happaens the reality is that the work is very good (I guess everyone says that but this time its true) and we really do have a psycho of a Customer in the shape of the wife. She has estranged...
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    Help - customer cancelled contract halway through

    Hi Ashley. I will get the ball rolling tomorrow, and as and when it gets after 'letter 2' time I may well call on your help to draft anything more serious than a letter. Happy to pay for your time. Regards ATB
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    Help - customer cancelled contract halway through

    Thanks once again! ATB
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    Help - customer cancelled contract halway through

    Ashley - no worries. This is even clearer. Thanks. To play this back to you all, it seems that I should invoice the full value of the contract (which is my time alone) plus the value of goods supplied to date (paints etc). When I get told to go away (expected reaction I guess) I simply follow...
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    Help - customer cancelled contract halway through

    Consultant - yes, I always generate a Customer specific letter with values, attaching a specification of the work to be done. In this case work was started on 7 Jan and scheduled to end c 7 March. Work was halted today. Thanks in advance ATB
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    Help - customer cancelled contract halway through

    Ashley - thanks, that seems to be comprehensive, enough for me to follow up with local solicitor (my preferred route to dealing with this type of issue) to confirm my way forward in detail. Really appreciate it. Thanks, ATB
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    Help - customer cancelled contract halway through

    Hi - anyone out there who can help? I'm a business owner in the construction industry (glorified way of saying Im a painter and decorator ...). A customer for whom Im working simply cancelled the rest of my contract to redecorate his house - for no good reason. What kind of legal redress might I...
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