Recent content by andy_kos

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    Effect on credit rating of previcous company insolvency.

    One of the directors of my company has been involved in various businesses previously that for one reason or another have become insolvent in the past. He is currently involved in a business that could become insolvent soon if the economic climate doesnt improve. Im wondering what effect his...
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    Paypal

    We rarely have problems with Paypal, last year we were averaging about £50-£60K a month of payments processed by Paypal, the rate they charge on that volume is 1.6%-1.9% +20p per transaction, which isn my opinion isnt too bad. Obviously cheaper would be better, but its an acceptable cost. In...
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    Has everybody elses sales dried up?

    Our sales are up 20-25%, but in order to achieve this we've had to be quite smart, and plan ahead. Certain product lines we do have been in short supply since September, so we bought as much stock as we could possibly fit in our warehouse, and extended our overdraft to facilitate this. It means...
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    refund of items from store

    The sale of goods act require that goods are fit for the purpose for which they are intended. The distance selling regulations give you a 7 day cooling off period, this is separate to sale of goods, and only applies to mail order/internet order purchases. Many big chains will allow you to...
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    Can I recover goods sent out in Error?

    The errors dont occur often (as Ive explained elsewhere), and writing this off to experience wont exactly break the bank. Im aware Im probably going to have to do this. My issue here is more the 'principal' - and Im wanting to clarify exactly how I stand. It seems 50% of people seem to think you...
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    Can I recover goods sent out in Error?

    Thanks for your comments...
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    Can I recover goods sent out in Error?

    The goods were delivered in error. As I understand it the laws governing unsolicited goods are designed to stop organisations like book clubs sending you a book 'apparently' for free, then demanding payment for it months later. The book club intended to send you the book in this instance, with a...
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    Can I recover goods sent out in Error?

    I run a business selling via Mail Order and the internet. Occasionally mistakes happen, and a parcel gets mislabelled. Every time this has happened in the past a quick phone call or email has enable us to collect the incorrectly address item and get it delivered to the intended recipient...
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