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Thanks, I really appreciate this and yeh we do outsource work and we do have partners who also provide us with work and yeh you are right, I should probably think about myself a bit more and I'm often told I do way too much but I just want to be the best.
And you are also right, I should...
So based on the above do
So based on the above, do you think it's worth removing the 2 lowest-performing staff members from the business and spending what I've saved on hiring a manager or head of delivery who is more senior with more experience?
I feel like doing this might just set a negative message rather than a positive. I think if I did this everyone including those who do perform well would feel threatened which isn't really fair. It's a nice idea but If I did this I would probably just lose more respect than what I would gain...
Yeh, it's not the only factor obviously i.e. culture, processes, branding etc but it's the number 1 out of those. If you are in profit as a business then it's better than being at a loss.
I'm not looking to be a mega business and I'm not talking about vanity metrics. Profit is the most important metric to a buyer and that we do have as a business, considering it's increased 100% in both turnover and profit year over year since 2017. I think we did around a 200% increase in...
Yeh if they mess up, or forget to complete tasks and reports on time etc, I will let them know about it trust me, especially when I've been in the office from 5 am doing them myself. But there are only so many times you can ask someone to do something and then it just turns into frustration.
That's what I do currently hence my previous messages and it's not that it's not a success as a business. And I can take a wage of around £2,000 p/m but I would just prefer to put some money back into the business.
I don't mind living below the average and struggling a bit, provided it means...
I just feel like that's success in my eyes, having a large team and multiple offices. I won't do this forever though as I want to get the business into a position where I can sell it eventually and move on to other things in the future that I want to focus on, so I guess that's also my...
I would do that but I genuinely do want to build a successful business with a team and I know it can be successful but I just need to work out a way to restructure the business and the team.
I have only recently started to take a salary myself to be honest because I'm used to putting everything I have into the business and even now I return some of my monthly wages because I want the business to develop. Obviously, with Covid-19 we lost a lot of clients as a business so it was a...
Yeh I see where you are coming from and the high turnover has only been recent but that's naturally going to happen as staff complete their apprentices and look elsewhere for employment with higher wages. I have thought about the cover of staff members leaving but I was hoping my other staff...
Thanks, Ian, I don't deny that I've struggled to manage the team but it would be great to know where you feel I have lacked, as lack of management is a pretty broad term and I appreciate your feedback but I'm not entirely sure what more I can do besides the following:
- Having regular 1-2-1's...
Just to give you a bit of background on this, I started my own website design and marketing agency back in 2017 from my dining room table with very little capital or investment and without having ever worked in a website design or marketing agency previously, although I do have significant...