Filing CT600 via HMRC wbsite - HELP!

[Andrew @ PLA]

Morning (just) ..... I'm hoping that somebody else has had this problem, and can therefore offer some advice.

I am trying to complete and file a CT600 via the HMRC website ... I'm on the "Type of Company" page and selected Box 0, when I click next the following message appears:

X ERROR: This service is trying to auto-save your progress but is unable to do so because the trust settings are not enabled

..... has anybody come across this before, if you can help me fix this, I would be eternally grateful!!!!!

[MyAccountantOnline]

Sorry Andrew I cant - we use third party software rather the HMRC's hopefully someone else can help.

[Robert Pearce]

I've never used the HMRC software myself but the last two paragraphs here:

http://customs.hmrc.gov.uk/channelsP...yType=document

talk about about changing trust settings.

Hope this helps. If not, then you may need to give the Online Services helpdesk a call.

[David Griffiths]

I don't use the HMRC software either, but you don't say what type of company it is. That box doesn't generally require any entry for a normal trading company.

[elainec100@cheapaccounting]

I would not rely on HMRC software for filing returns

[MyAccountantOnline]

Originally Posted by Andrew @ PLA

Morning (just) ..... I'm hoping that somebody else has had this problem, and can therefore offer some advice.

I am trying to complete and file a CT600 via the HMRC website ... I'm on the "Type of Company" page and selected Box 0, when I click next the following message appears:

X ERROR: This service is trying to auto-save your progress but is unable to do so because the trust settings are not enabled

..... has anybody come across this before, if you can help me fix this, I would be eternally grateful!!!!!

Hi Andrew

Just a thought if you havent got an answer yet maybe a posting on Accounting Web might help? I havent used it for ages myself as I dont like the general vibe of the forum but I suspect a lot more accountants will be there who use the HMRC software than here.

[elainec100@cheapaccounting]

see the notes on the CT600 for type of company:

http://www.hmrc.gov.uk/ctsa/ct600-guide-2011.pdf

Most companies will not need to make an entry.

[Kwame]

After downloading the software, you need to make some changes to your PDF before you can correctly us the software.
Follow this link to www .hmrc.gov.uk/ct/ct-online/file-return/online-change-settings-v10.pdf

[DickM]

Last poster is absolutely right, as I originally experienced in my thread back in Feb this year:

So yesterday was a bad day for HMRC online - SKY News
http://www.ukbusinessforums.co.uk/fo...d.php?t=192775

However, if you follow the Trust instructions for the PDF software, you should get a satisfactory result ............ in the end. Looking on the bright side, once you've cracked it, repeat business should be a doddle - excuse me while I pop outside to check if there are any fairies @ the end of my garden

[Alex_A]

Hi,

We run a v small company that didnt tutnover a penny in 2009/2010 as we were building the software. When doing the 2009/10 CT600, there is a "cost of sales" figure on the "profit and loss" page. The help icon says we should include "salaries" here which I have done, but...

In the "Computations" section, under which there is "Expenses" then "Directors', employees and subcontractor costs" and then "Salaries and wages" if I add the salaries and wages in here, then I will be double-accounting as the salaries are already accounted for in "cost of sales"

As most of the salaries are for software developers and most of the "'professionals services" are also for software development, should I account for this in "cost of sales" or "salaries" under "Computations"
Please advise

Any help gratefully appreciated

Kind regards

Alex