Blog entries by Click4Assistance

  1. Your website is the shop front for your business. Your homepage is the window display attracting individuals to take a closer look. Ensuring your website is optimised to serve visitors is the key to improving online business. [MEDIA] Converse, Monitor, Engage During the visitor’s time browsing...
  2. Whether you are a visitor using live chat software, or the business offering help and advice via the instant communication channel, live chat has been revolutionary for customer service. Visitor POV Today, the consumer has the choice on whether to escape the on-hold queues, automated IVRs and...