Ensure your recordings cannot be disputed. Feb 6, 2018Views: 823
Therefore, when you hold the interview, here are seven tips to follow to ensure that the resultant recording cannot be discredited.
1/ At the start of the interview and recording, state the date, time and, if important, the location of the interview. This means there will be definite time-line for the interview, which can be useful if there are any breaks or pauses.
2/ Each person in the room should announce their own name, title and any other relevant information. It should go without saying that only those people who are involved in the interview should be in the room (believe it or not, we heard a recording of disciplinary meetings held in a cafe!).
3/ Get the subject(s) of the interview to confirm that there is no one present who hasn't introduced themselves. You don't want anyone trying to suggest there was another person in the room, but who didn't speak.
4/ Get the subject(s) to confirm that nothing about the topic of the meeting was discussed before the recording started. That way, no one can say at a later date, that certain verbal facts or evidence was provided, yet there was no record of them.
5/ If there needs to be a break or pause in the meeting for any reason, make sure you give the time the interview was paused, and then the time it is was restarted. Again, get the subject(s) to confirm nothing was discussed during the break.
6/ If anyone has to leave the room, then announce this. If they then re-enter, again state it. Similarly, if someone else joins the interview, announce their arrival and get them to introduce themselves. It is also good practice to ask the subject(s) to confirm only the only person who introduced themselves came in.
7/ When the interview is finished, state the time again. This again gives an accurate indication of how long the interview was, preventing arguments of "Oh, they only interviewed me for five minutes."
These seven tips take very little time, but could save a lot of problems later on. You don't want to be discredited and your interview(s) disputed in a legal case, which could then cost your company a lot of money in settlement.
Ashley Price is the Proprietor of The Audio Typing Service, which, for over 21 years, has been providing a fast, accurate and confidential service to companies needing transcription services, both in the UK and round the world (including Australia, Abu Dhabi and the Netherlands).
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