• A Guide to Upskilling in the New Normal Jun 30, 2020
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    Considering the economic and social impact of the current pandemic, business leaders across the world need to change the way they handle things. The new normal is here and for organizations to stay afloat, executives need to adapt. It’s mostly a matter of subtraction and addition: you discard the things that prove ineffective in the face of a pandemic and add new skills and tools to the fore.

    Upskilling might be the only survival strategy business owners need to know. As businesses migrate most of their activities online, adopting the strategies and capabilities that matter in the new normal is an inevitable phenomenon.

    So, how exactly should business leaders and their organizations treat upskilling? What skills are essential in bringing out the best possible opportunities? Let’s try to address these questions in two areas:

    Improve tech literacy and retrain current talents

    The pandemic may have disrupted entire economies, but it has at the very least underscored the need for organizations to adopt new technology. From cloud computing to automation, the age of digital transformation has already provided the tools and infrastructure needed to bring the world of business to a whole new level. And it is unfortunate that it took the CoViD-19 pandemic to push businesses toward digitization.

    Nonetheless, it is never too late for business leaders to understand the trends that will shape the future for years to come. That being the case, business ecosystems should start breaking new ground with the tools that are already at their disposal. This may entail hiring people who are already skilled in handling these tools and training the existing workforce with new knowledge and proficiencies. In effect, this adds value to your organization as it undergoes a paradigm shift.

    Focus on seamless communication and ensure transparency

    The world is getting smaller and smaller by the minute as organizations communicate in revolutionary ways. We can see this in how social media platforms like LinkedIn and Facebook and apps like Zoom and Skype allow business leaders to closely engage with their clients, partners, and advocates. Sure enough, upskilling will also underscore the need to break geographic and linguistic barriers as enterprises look for better opportunities beyond their borders. Along these lines, taking up Chinese or Spanish lessons can help with international trade and learning how to properly engage an online audience can boost marketing efforts.

    But more than highlighting cross border interactions, the new normal will also highlight the need to manage an enterprise remotely. As upper management employees are encouraged to work from home, organizations should secure the tools necessary for ensuring transparency in resource and accounting management, supply chain management, and workforce management. For this, learning software specific to these areas are crucial to maintaining productivity. It helps if leaders may learn to operate these tools themselves so they can always maintain overall control.

    The new normal presents a unique set of challenges to modern-day businesses. But despite being overwhelmed by these disruptions, businesses can still come out stronger if they place value on new skills — lest they get left behind.
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