• 8 Advantages of a Business Call Answering Service Jul 23, 2020
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    The office phone rings for the first time. You take a breath and reach over to the handset. The way you communicate with this caller could impact the reputation of your business ahead. And if you don’t have the experience and prolific nuances of answering a business call, then you may be damaging your brand significantly. Therefore, when you’re done forming a company, and you’re operating from either an actual or virtual office, it’s not difficult to understand why adopting a business call answering service is so advantageous to your business goals.


    Here are 8 positive points to ponder if you’re still considering the efficacy of an answering service for your business:


    1. Your Company Will Exude Professionalism and Credibility

    If you’re trying to run a professional service, the last thing you want is someone answering your incoming calls in a rude, misinformed, and/or colloquial manner. Therefore, to get complete control of how your incoming calls are answered, the adoption of a call answering service with a virtual receptionist is highly recommended.

    You have the freedom to record your outgoing messages to ensure they reflect the standards of professionalism you require. Even if you hire an in-house receptionist (note: considerable expenses will be incurred), you will not...

    Read the full article for FREE athttps://www.yourcompanyformations.co.uk/blog/8-advantages-of-a-business-call-answering-service/



    2. Experience Cost Savings With a Business Call Answering Service


    One of the most important advantages of a virtual answering service is that it can cost you far less in comparison to a live answering service, saving you money when compared with hiring a receptionist.

    The cost of searching, hiring, and subsequently training a new employee might cost you approximately £20-£30k for their salary — not to forget payroll taxes, benefits, bonuses, holidays, sick days or workers’ compensation coverage. Additionally, a receptionist will not be expected to remain at their desk 24-hours-a-day. Hence, you may need...

    Read the full article for FREE athttps://www.yourcompanyformations.co.uk/blog/8-advantages-of-a-business-call-answering-service/



    3. Effectively Work With Remote Teams

    Remote working has become an increasingly popular work-life decision employed by many companies the world over. One of the key advantages of remote working are the low employee costs involved.

    However, communication is an obvious challenge associated with working from home. If your office is located in Liverpool, but a member of your team works in Lisbon, it’s difficult to gauge if one phone system will work for all.

    With an effective call answering system, callers can call one company number and get in touch with everyone on the team, regardless of employee location. Even if you run a completely virtual organisation, a call answering system allows...

    Read the full article for FREE athttps://www.yourcompanyformations.co.uk/blog/8-advantages-of-a-business-call-answering-service/


    4. Reduce the Amount of Time That Callers Must Wait

    Callers can grow quite frustrated when they have to wait to reach their intended recipient. However, with an automated answering service, your customers needn’t wait. Callers can instantly choose the person or department they wish to contact and subsequently leave a message for a call-back.


    5. Business Answering Systems Are Always Active
    6. You Don’t Need Any Additional Equipment
    7. Maintain Industry-Specific Services
    8.
    Maintain a List of Calls and Voicemails


    Read the full article for FREE athttps://www.yourcompanyformations.co.uk/blog/8-advantages-of-a-business-call-answering-service/


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