Hi folks, I have had a free listing on yell.com for some time and used the app many moons ago and deleted it. I had a customer phone me and said I never replied to their message via yell.com I looked into this and quite a few businesses have had this activated without their knowledge or consent, and on checking all over the site for a way to switch it off, I went onto chat to ask them. They informed me that the only way of switching it off is through the app. So I downloaded and installed the app I haven't used in at least 4 years went into the app to switch it off in settings and noticed a few messages dating back weeks from people enquiring about my services, needless to say they have either had it done elsewhere or not seen my reply. I just wanted to post on here so that as many businesses as possible can double check their listings on yell.com to check as I wouldn't want anyone else to potentially loose any business.