XDP Carrier - opinions sought

Discussion in 'Ecommerce Forum' started by AbsolutNut, Jul 8, 2019.

  1. AbsolutNut

    AbsolutNut UKBF Regular Free Member

    170 39
    Hi guys, we have been using XDP for a few months now. To be quite honest they seem a bit of a nightmare. Partial deliveries, losses etc. They can't seem to follow instructions "do not leave safe" then they leave in front of people's houses. The process for arranging collections for returned items is a complete pain. Promises made and broken. All I have done for the past week is troubleshoot XDP problems and I am tearing my hair out.

    They are causing massive frustrations for both me and our customers.
     
    Posted: Jul 8, 2019 By: AbsolutNut Member since: May 17, 2010
    #1
  2. wayzgoose

    wayzgoose UKBF Enthusiast Free Member

    775 113
    Change carriers !
     
    Posted: Jul 8, 2019 By: wayzgoose Member since: Oct 9, 2007
    #2
  3. AbsolutNut

    AbsolutNut UKBF Regular Free Member

    170 39
    Thanks, don't know why I didn't think of that ;) I am looking for experiences of people that have used them.
     
    Posted: Jul 8, 2019 By: AbsolutNut Member since: May 17, 2010
    #3
  4. MBE2017

    MBE2017 UKBF Enthusiast Free Member

    836 209
    Surely it’s your experience with them that matters to yourself?
     
    Posted: Jul 8, 2019 By: MBE2017 Member since: Feb 16, 2017
    #4