Whats the next course of action?

[Ravenfire]

I have a friend that is owed £850 by a customer. She has requested the amount on a number of occasions and the customer is no longer answering her emails and calls. What should she do next to try and recovery her money?

Thanks

Toni

 

[ImageStudioz]

For what service?

Are they local?

 

[Ravenfire]

For her to recover her money! No they are not local.

 

[Whistle Ink]

Hi,

Give Nic from Admiral Collections a call.

http://www.ukbusinessforums.co.uk/forums/member.php?find=lastposter&t=17936

There's been a few posts on here praising her talent of recovring money.

 

[MarkD]

A debt collector is obviously one option, another is to advise the customer that you will seek redress through the courts and obtain a County Court Judgement. Both options are low cost, but the first is probably quickest!

 

[bwglaw]

Generally the County Court is the next route so as the debt becomes registered with the Court. It is quite possible for your friend to make a claim in the County Court for £850, plus fixed cost, plus Court Fee and statutory interest at 8%/year

Jonathan

 

[MarkD]

I believe a debt collector does not need a CCJ to collect payment, and on the assumtion this is correct they can collect your debt and add their costs on top... but I'm no expert so you would need to check

 

[Whistle Ink]

they can collect your debt and add their costs on top

I saw this on tv! There was a whole series following bailiffs around!But i think they were collecting for the council.

 

[bwglaw]

Do not confuse Bailiffs with Debt Collectors because they are both different. A Bailiff is likely to be acting under a Court Order to seize goods etc. Bailiff has powers to enter a property with force whilst in possession of a Court Order, or in other words a Warrant. If you obstruct a Bailiff in executing a Warrant then the Police can be called.

A Debt Collector can only collect if there is no legal dispute to the payment. However they do not have any powers to enter a property unless invited and they cannot seize goods unless the owners agree.

A Bailiffs costs is recoverable under a County Court Judgment. However, a Debt Collectors costs is generally not recoverable unless the debtor agrees to pay over and above the original debt otherwise the Debt Collectors fee would have to come out of the debt or any payment received.

Jonathan

 

[Admiral Collections]

Hi

I wouldn't have a problem contacting your friend and giving them advice regarding this. I would need a bit more information thats been given on here for me to get a feel of the right course of action to take At the end of the day if I don't collect it you don't pay me anything. Plus in many instances getting a thrid party involved does the trick.


PM if you would like further help.

Nic

 

[Whistle Ink]

Thanks for clearing that up!

 

[MyNI]

Litigation, never let them get away with it.