What is the biggest problem in your company/sector?

Discussion in 'Market Research' started by Craig3141, Aug 15, 2019.

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  1. gpietersz

    gpietersz UKBF Ace Full Member

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    The worst customer I ever had in those terms was British. A few others who I did not take on because they looked like that were pretty evenly scattered around the world.

    Are you not missing a few zeros there? What sort of bank spends valuable time to save $30?

    My biggest problem with clients is persuading them to do boring but necessary stuff like upgrades. Most people seem to be willing to set up backups though - for some reason that message has got through, at least partly. The other big problem is bikeshedding.

    The biggest problem I have is marketing. Probably just because of lack of skills on my part. The main impact is that I end up with clients who already know what they want, when I would be better off with clients who need me to tell them what they need.
     
    Posted: Sep 26, 2019 By: gpietersz Member since: Sep 10, 2019
    #21
  2. fisicx

    fisicx It's Major Clanger! Staff Member

    34,005 10,101
    Nah, it was a dead simple fix - about 5 minutes work (just adding an OR condition to the JS). I'd normally do this stuff for free but they were being fussy.
     
    Posted: Sep 26, 2019 By: fisicx Member since: Sep 12, 2006
    #22
  3. Chris Ashdown

    Chris Ashdown UKBF Legend Free Member

    12,091 2,522
    I would question how your printed report was written to highlight the area's of concern and you steps you would make to improve matters

    For most businesses the written document gives the person reading it a good explanation that they can read and prepare for a discussion if needed, Verbal interruptions may sometimes work but written information is normally far better received, Just one or two pages should do it preferably one
     
    Posted: Sep 27, 2019 By: Chris Ashdown Member since: Dec 7, 2003
    #23
  4. SteveHa

    SteveHa UKBF Ace Free Member

    1,787 365
    Clients and HMRC. If it wasn't for those my job would be a doddle.
     
    Posted: Sep 27, 2019 By: SteveHa Member since: Jun 16, 2016
    #24
  5. Craig3141

    Craig3141 UKBF Contributor Free Member

    85 2
    What issues specifically do have with Clients and HMRC?
     
    Posted: Oct 3, 2019 By: Craig3141 Member since: Aug 9, 2019
    #25
  6. SteveHa

    SteveHa UKBF Ace Free Member

    1,787 365
    HMRC can't do what they are supposed to do, and clients come up with hair brained ideas that I then have to take time to explain the multitude of reasons why they can't enact them, diverting my time away from taking care of compliance work.
     
    Posted: Oct 4, 2019 By: SteveHa Member since: Jun 16, 2016
    #26
  7. Craig3141

    Craig3141 UKBF Contributor Free Member

    85 2
    Are they similar "hair brained schemes " ?what is HMRC supposed to do, that they are unable to do?
     
    Posted: Oct 8, 2019 By: Craig3141 Member since: Aug 9, 2019
    #27
  8. ethical PR

    ethical PR UKBF Legend Free Member

    7,433 1,626
    Why do you want to know? What are you doing with the information you receive?
     
    Posted: Oct 18, 2019 By: ethical PR Member since: Apr 19, 2009
    #28
  9. SteveHa

    SteveHa UKBF Ace Free Member

    1,787 365
    They are never similar. Clients as a demographic have a propensity for devising all manner of "ingenious" plans to reduce or avoid tax.

    As for HMRC, they are supposed to collect only the correct amount of tax due according to the law, dealing with taxpayer's (not customers) queries in a timely and efficient manner.

    They do none of this.
     
    Posted: Oct 18, 2019 By: SteveHa Member since: Jun 16, 2016
    #29
  10. gpietersz

    gpietersz UKBF Ace Full Member

    1,868 450
    Not just clients - a lot of people took proper advice and were told that disguised remuneration through an off-shore loan was OK. It was advisors pushing it.
     
    Posted: Oct 18, 2019 By: gpietersz Member since: Sep 10, 2019
    #30
  11. StevePoster

    StevePoster UKBF Enthusiast Free Member

    1,041 149
    Most of the time relatives dynasty within the company because they are one sided compared to other companies that are solely relying on skills, experience, and technical aspects in the field.
     
    Posted: Oct 30, 2019 By: StevePoster Member since: Nov 29, 2013
    #31
  12. Hannah Mattocks

    Hannah Mattocks UKBF Newcomer Free Member

    7 1
    Clients suddenly falling off the face of the earth!
     
    Posted: Dec 3, 2019 By: Hannah Mattocks Member since: Dec 3, 2019
    #32
  13. Aleksander_Gramm

    Aleksander_Gramm UKBF Regular Free Member

    202 17
    What is why we avoid to work with "old Soviet states".
    The main problem is a time. All things take time.
     
    Posted: Jan 13, 2020 By: Aleksander_Gramm Member since: Dec 14, 2018
    #33
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