Hi lads, I'm learning sales (I'm new in that profession), 90% of my daily activities is cold calling. I have a lot of situations like I explain shortly who I'm and what my company does, starting asking qualifying questions in order to see what customers needs, how his business looks like and if my transport service can resolve some problems or does it cheaper/faster/better in any way. It seems that he uses competitors, because he confirms his company moves some goods, and doesn't want to talk about him a lot because he's saying 'we're not looking for alternatives / we are not interested'. Usually I ask why and try to convince at least to get some destinations in order to propose better delivery time or price, but anchor here is very hard, many of them tell me simply 'get the f**k off we have companies already which are tested by many past years and we do not want to talk to give you a chance to hook on.' What should I answer? How can I overcome these and get something about them to connect with my service? I'm checking their websites but there is usually no enough information about where and what way they do.