I'd agree with the advice to call the named IP and ask if they have been / are going to be appointed. If they are then you're wasting your time pursuing the debt. However, even if they haven't you'd probably be throwing good money after bad going down the MCOL route. It's easy to get judgment, as they probably wouldn't bother defending the claim, but turning that judgment into cash may prove impossible. The court won't assist you of their own volition, so you have to lay out even more money on enforcement measures. It's unlikely that using bailiffs would succeed, as the company probably won't have any assets that could be seized, and the Government in their infinite stupidity have effectively banned the issue of winding up petitions, which were always the most effective way of getting paid. And don't get your hopes up about trying to sue the directors personally. This is exceptionally difficult, and not something you could hope to do without legal advice. For a debt of a few thousand pounds your legal fees would be more than the value of the claim. Unfortunately I think you'll just have to write it off and learn a lesson about checking the creditworthiness of customers more carefully in future.