Hi All. I am looking for some info on what to do in a situation to where an employee (PAYE) is underperforming in a sales role. Not hitting targets, no use of initiative, disengaged etc etc. We have had chats about the situation and she agreed that she has been feeling disengaged due to another sales person outperforming her. After setting new sales targets and goals for the previous month and this month, I feel nothing has or will change. And we cannot let this carry on as it has a knock-on effect. If we feel as though the performance is having a negative effect on the business in terms of sales and income, where do we stand as a whole? are we able to make her role redundant or do we follow a sacking procedure. Either way, I cannot see said employee performing to business standards anymore.