Hi, I used to ship to EU but due to Brexit, I've stopped. What is the process now? If a EU customer orders online, will they have to pay extra before they receive their item? https://www.royalmail.com/brexit The recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country they are sending to, the value of the item and whether it is a gift or commercial goods. How would I word this on my site to customers? Average order is £25 so it'd be annoying for them to pay extra on top of postage to EU. Thanks.