Hi, I'm a new member of the UKBF and I wonder if anyone is suffering the same problems I'm having with TSB Business Banking since their 'migration' to the new IT system. I run a small business and charge a standard fixed fee for my services. Most of my customers pay by cheque (yes really) and I have always paid these into my account by post to the TSB mail centre (BX4 7SB) accompanied by a paying in slip. When my statements arrived, I was able to reconcile each of these payments to the correct invoice beacuse the paying in slip number was shown against the entries on the statment. Since 'migration' I now only see the amount (and so there could be 7 or 8 entries for the same amount) and the description of each entry is either 'Banking Operations' or 'Post Office Counters'. I have no way of identifying which amount relates to which paying in slip and so am finding it impossible to correctly reconcile my banking. I've had a long conversation with TSB who have basically said that's the way it's going to be from now on - if I want the necessary detail to show up on my statements, I'll have to pay the cheques in at a branch - you couldn't make this up could you? Ant comments would be welcome before I go through the laborious process of closing the account and finding a new bank.