Translation services abroad

Discussion in 'International Business' started by tww, Nov 28, 2018.

  1. tww

    tww UKBF Newcomer Free Member

    1 0
    I have a website where I provide translation services of documents, which are only sent electronically, no physical transfer of goods takes place. Customers upload documents, I get them translated, and I send them the translated documents, and they pay by bank transfer.

    Customers can request for an online quote. I can detect the country that they are in from their IP address when they fill out the quote request form.

    Since I am VAT registered I know I would need to add 20% VAT for UK customers whether they are individuals or businesses.

    However what I am unsure about is whether I should include VAT for:
    * Individuals in other EU countries
    * Individuals outside the EU
    * Businesses in other EU countries
    * Businesses outside the EU

    also would these answers differ for the Channel Islands? (the reason is that if I can sell to individuals in the Channel Islands without charging VAT then obviously that would be a reason to target those areas)

    I would like to properly understand the rules so that I can have a fixed procedure for sending the correct quote and invoice to each type of customer. I found the guidance on HMRC's website quite confusing.

    Last edited: Nov 28, 2018
    Posted: Nov 28, 2018 By: tww Member since: Nov 28, 2018
  2. The Byre

    The Byre UKBF Ace Free Member

    8,378 3,241
    Posted: Nov 28, 2018 By: The Byre Member since: Aug 13, 2013