I realise this is in the ‘how long is a piece of string’ catagory but.. I just retired at the end of February so I filled in my return for 2019/20 at the end of March and submitted it. More or less just to get everything over and done with and paid up to date. I also paid the total amount due for the year (less the payment on account for next year obviously) On checking my latest statement online it said I’m £x in credit but still due the balancing payment in July for 2018/19. They have taken the payment off the balancing payment and given me a credit but are still saying I’m due the full balancing payment I realise it’ll all get sorted eventually and I’m not stressing over it but does anybody have an idea of timescale when I’ll just get a final bill to pay. Or will I need to contact them to get it sorted? Just realised this might be the wrong place to post this. Mods please move it if you want.
Normal timescales may not apply - civil service has staff off for Covid19 as well as people pulled from sections to deal with tax credits claims. So expect things to take longer currently than normal.
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