Theft of Documents

I've recently had to let a member of staff go for stealing company funds. The problem is that they hold a number of confidential customer files (they were in quite a position of trust before they were caught) and are now refusing to give them back, unless they are made a payment of £2,000. They are not entitled to this payment, they merely feel that this would be suitable 'severance pay'.

I have contacted the police with regards to obtaining the files, but they say they can do nothing as the employee has not actually stolen them.

Does anyone have any advice on how to get them back? (Other than sending the boys round!)
 
I don't understand the comment of the police. The information is owned by your company and is confidential. It is 'loaned', if you will, to employees as long as they are with the company. If the person is no longer an employee, the information must be returned. If the employee won't return the information, it's a clear matter of theft.

At this point, it probably all depends on the details of the employee contract. If that contract states that all confidential information must be returned upon termination of employment, then it's time to ask a lawyer to send a letter.
 
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A vital learning exercise for all forum members from this is to establish information that would provide critical business risk within your organisation and take suitable measures to protect it.

In this case, hindsight is a wonderful thing. Had you identified the risk at the time you took the employee on, you could have written all kinds of clauses into his / her employment contract which would put you in a stronger position now. You could also have taken steps to ensure that nobody can access your entire customer list.

If the former staff member has some sort of legitimate claim to the cash, you may be on dodgy ground. If not you may have grounds to launch an extortion action. Perhaps our legal eagles can advise on this?

Trouble is you need to determine what the implications of release of this data have to your business - because chances are a disgruntled employee will do this anyway. Again I'd recommend everyone does this in advance of such trouble but in this case it's time to carry out that appraisal now.
 
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Antonia @limeone.com

Free Member
Jan 28, 2006
1,703
141
Chester
It is a civil matter and a strong letter advising a claim for damages and an order for delivery of files via court will follow unless they are returned within X days to you is the way forward on this one. I cannot imagine on what basis they believe they have a claim for the money on these documents, can you shed more light on that aspect? It is generally sufficient to send one legal letter in my experience and I would be happy to help further if you require some sample wording. Can you also let me know what the police did about the theft of actual company funds, did this case proceed to court?
 
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Good morning all, and thanks for the response.

I've already written a letter to the ex-employee in question, but have to admit it was written by myself, so perhaps not using the best 'legal speak'. I know a little bit about the court process (what I could dredge up on the web), but would be grateful for any advice that I can receive (and willing to pay). I shall certainly drop a line to both Jonathon and Antonia at some point today.

To answer Antonia's questions, the theft of company funds was kept 'within the company' as it were. The employee was dismissed for gross misconduct but as he was also a 'friend' who had fallen on hard times, we chose to take it no further. The theft was still relatively recent though (within the last couple of weeks) and the evidence still exists. The way that the theft took place was that he visited a couple of our clients a picked up cash payments 'on behalf of the company'. Needless to say the customers were somewhat confused, we never take payments in cash, but the payments were relatively small (3, £100, £150, £200) and thus only the last customer actually contacted us to complain. It was through contact of recent customers that we discovered the other two. The employee never disputed taking the money, bemoaning that their needs were greater than the needs of the company, and that his work was worth far more than the measly sums in question (indeed, it was a fraction of his monthly income). In this instance I admit that my actions gave him ideas above his station, he felt that taking the funds was like borrowing from a friend rather than ripping off customers/the company, at least that's what I'd like to believe. There has been no challenge to the dismissal either.

His reasons for wanting the pay off are somewhat harder to comprehend (at least for me, maybe the legally minded here will correct me if I am wrong). He stored his client files at his girlfriend's house, he was only allowed to hold onto client files that were being worked on by him at present, so at least we are only talking about 5 or 6 customers. I wont go into details about his 'hard times', but needless to say he developed a 'need' for more cash than he could possibly earn. He therefore borrowed something in the region of £2,000 from his girlfriend to tide him over (we are looking at about Christmas time). Now that he has been dismissed, he cannot pay her back and therefore told her that he had invested the money into the company, at our request/demand! She is now in the belief that we owe her this money and she is the one challenging us and making the demands. She feels that she holds something called a 'lien' over the files, something which I admit I know little about. Needless to say, there is no evidence of this 'investment' or 'loan' to the company, but regardless they are ignoring our demands for the files. It is also worth noting that the business that will be completed from the files is worth circa £2,000, a coincidence?

I know that this probably sounds a bit ludicrous, and I am certainly guilty of naiveity, but like I asked before, any advice that can be given will be greatly appreciated and I look forward to sorting this whole sordid mess out.

Thanks for reading.
 
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Top Hat

Free Member
Mar 3, 2005
2,183
172
Airstrip One
Firstly, I'm not a lawyer so have no knowledge on the legal aspects.

So your options (as I see them):
1) Pragmatic, pay the money, get the files back and get on with life/business.

2) Aggressive, Threaten to report the original crime to the police, threaten to report the withholding of files (does he know you have already done this??), unless the file are returned.

3) Legal, go the legal route, get a lawyer and go to court, probably cost you more than £2,000!!

I think I would go with No1 even though it would be an extremely bitter pill to swallow.
 
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Having read over the full summary, my own gut feeling is to stay away from a pay off. You have already cut this guy some slack and it's backfired. Paying out again is only likely to lead to him coming back for more.

Based on the options presented by Tophat, I'd be going for 2 or 3 myself.

Also I'd advise caution on discussing whatever you choose to do in an open forum. Google can find anything and chances are this guy will be just itching to know what you are going to do about it.
 
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bwglaw

Free Member
Apr 8, 2005
4,567
242
Richmond, Surrey
I fail to see how your ex-employee's girlfriend can claim a lien of the documents without her being able to substantiate her claim for the £2000 by the way of written evidence. She has clearly been ill-informed.

The documents they have in their possession, are you at all able to let them go or are they so confidential and worth £2000 to justify taking legal action to recover them?

In these circumstance, probably a strong letter from a lawyer would certainly put things into perspective. I would mention that they have 14-days to substantiate their claim or legal proceedings will commence, upon which you will also seek to recover all costs for the return of the documents.

I can be instructed and fortunately my fee is not as high as the high street law firm. Please feel free to email me at the email address below.

Best wishes


Jonathan
 
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Good afternoon everyone,

Like I said earlier, thanks for the response to this thread, its been very informative and certainly greater than I ever could have imagined being a new forum member!

I've taken all of your advice on board, but based on Enigma121's advice won't publish it in open forum to prevent my ex-employee getting any information he can use.

Like I said, thank you very much for the advice (and please feel free to keep it coming!) and I'll keep you posted on the results of the actions that I take, in case anyone else is ever as naive (stupid?) to end up in the same predicament as myself.
 
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P

Pebble Communications

I don't understand why you are being so nice about it all now. You say he was a friend but he is not acting like your friend. He STOLE from you and now he is BLACKMAILING you. Sod'im, go to the police regarding both the original thefts (you say you have proof) and the blackmailing. He doesn't deserve any sympathy or gentle handling from you.
 
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