Tell us about your business for a reward

Discussion in 'Market Research' started by Victoria_V, Mar 3, 2020.

  1. Victoria_V

    Victoria_V UKBF Regular Free Member

    153 19
    Hello! My name is Victoria, and I’m the Head of Customer Care team at Amaiz, an innovative business bank for small business owners.

    We’re tailoring our business banking for small business owners and want to make sure we’re offering exactly what you need. All you have to do is answer a couple of questions about your business practices, tell us how you manage your finances, what kind of insurance you have, etc. If you have additional feedback, feel free to share in this thread!

    Here's the link: https://amaizbusinessbanking.typeform.com/to/Ml3Ikt
     
    Posted: Mar 3, 2020 By: Victoria_V Member since: May 29, 2019
    #1
  2. fisicx

    fisicx It's Major Clanger! Staff Member

    33,991 10,096
    Bit of a swizz your survey. The reward is 3 months free banking with you. That's not a reward as I can only get it if I open an account.

    In any case, many of your questions were unanswerable as there wasn't a suitable option.
     
    Posted: Mar 3, 2020 By: fisicx Member since: Sep 12, 2006
    #2
  3. Victoria_V

    Victoria_V UKBF Regular Free Member

    153 19
    Thank you for your feedback!! Would you mind sharing which questions you thought were unanswerable? We'll add more answer options for future respondents
     
    Posted: Mar 3, 2020 By: Victoria_V Member since: May 29, 2019
    #3
  4. Ian J

    Ian J Factoring Specialist Full Member - Verified Business

    6,465 2,192
    I rather liked "Do you have a tool to manage your payrolls?" My accountant is a nice person and not a tool at all :D
     
    Posted: Mar 3, 2020 By: Ian J Member since: Nov 6, 2004
    #4
  5. Ian J

    Ian J Factoring Specialist Full Member - Verified Business

    6,465 2,192
    What the hell does "Do you have internet acquiring?" mean
     
    Posted: Mar 3, 2020 By: Ian J Member since: Nov 6, 2004
    #5
  6. Victoria_V

    Victoria_V UKBF Regular Free Member

    153 19
    It's when someone pays with a plastic card or online. So we want to know if you have any sort of internet acquiring in place to process payments from clients.
     
    Posted: Mar 3, 2020 By: Victoria_V Member since: May 29, 2019
    #6
  7. Mr D

    Mr D UKBF Legend Free Member

    27,257 3,345
    Learn something new every day.
    Here I've been paying online for over 25 years and taking payments online for 18 years and never heard the term before.

    Surely the world is stranger than we can imagine.
     
    Posted: Mar 3, 2020 By: Mr D Member since: Feb 12, 2017
    #7
  8. JEREMY HAWKE

    JEREMY HAWKE UKBF Legend Full Member

    5,569 1,993
    That's a term that you would never see unless you were bored one day and went deeper into your virtual terminal
     
    Posted: Mar 3, 2020 By: JEREMY HAWKE Member since: Mar 4, 2008
    #8
  9. Victoria_V

    Victoria_V UKBF Regular Free Member

    153 19
    That's fair. How would you call it?
     
    Posted: Mar 3, 2020 By: Victoria_V Member since: May 29, 2019
    #9
  10. fisicx

    fisicx It's Major Clanger! Staff Member

    33,991 10,096
    Then just say that.

    You also ask about software my accountant uses. Why would I know this?

    And asking how much they charge is never going to get you accurate answers as the response is often ‘it depends’.

    Still doesn’t change the fact that the whole thing is misleading as it’s not a real reward.
     
    Posted: Mar 3, 2020 By: fisicx Member since: Sep 12, 2006
    #10
  11. Victoria_V

    Victoria_V UKBF Regular Free Member

    153 19
    I can't edit my post here, otherwise I'd include a disclaimer! Thank you for catching that, I'll make sure to use better wording next time. It says that you get three months of banking for free in the survey so hopefully that will do it.

    Good point about software.

    Thank you for your feedback! Much appreciated
     
    Posted: Mar 3, 2020 By: Victoria_V Member since: May 29, 2019
    #11
  12. JEREMY HAWKE

    JEREMY HAWKE UKBF Legend Full Member

    5,569 1,993
    Card payment facility
     
    Posted: Mar 3, 2020 By: JEREMY HAWKE Member since: Mar 4, 2008
    #12
  13. Mr D

    Mr D UKBF Legend Free Member

    27,257 3,345
    Free reward - a free pen? A 3 ply face mask? A free magazine?
    Make it something cheap and worth having.
     
    Posted: Mar 3, 2020 By: Mr D Member since: Feb 12, 2017
    #13
  14. UKSBD

    UKSBD Not a real duck Full Member

    10,459 2,090
    No, it's a term an SEO would suggest he will rank someone for if he thinks Online Payment Facility is too hard to rank for :)
     
    Posted: Mar 3, 2020 By: UKSBD Member since: Dec 30, 2005
    #14
  15. simon field

    simon field UKBF Legend Full Member - Verified Business

    5,314 1,976
    Bit of a mouthful there Jeremy
     
    Posted: Mar 3, 2020 By: simon field Member since: Feb 4, 2011
    #15
  16. Clinton

    Clinton UKBF Legend Full Member

    5,162 2,334
    No, all their website says is 3 months of free banking, not that it has to be with them.

    So you continue to use your existing bank and sue Amaiz if they don't pick up the bill for the next three months of charges.
     
    Posted: Mar 3, 2020 By: Clinton Member since: Jan 17, 2010
    #16
  17. Victoria_V

    Victoria_V UKBF Regular Free Member

    153 19
    We do have our logo on the website though, hope it's not too confusing : ) Either way, thank you for the feedback! Would you mind taking the survey as well to see if anything catches your attention?
     
    Posted: Mar 4, 2020 By: Victoria_V Member since: May 29, 2019
    #17
  18. Clinton

    Clinton UKBF Legend Full Member

    5,162 2,334
    I never saw that logo before so forgive me for not wetting myself with excitement. I saw "Amaiz" and I thought I'll leave it to the wife to deal with - choosing the brand of washing powder is her department.

    I charge a three figure sum per hour, Victoria. You've already insulted me with your offer of three months' banking with you as a "reward" for my time answering your questions. I'll pass.

    Do something useful, go have a word with the marketing genius who came up with that idea for a reward.
     
    Posted: Mar 4, 2020 By: Clinton Member since: Jan 17, 2010
    #18
  19. fisicx

    fisicx It's Major Clanger! Staff Member

    33,991 10,096
    Showed your survey to a business colleague and he just laughed.

    Most of your questions are about me and my accountant not my business. Why for example do you need to know my gender or age? What has my personal income got to do with my business? You then ask about Business Structure. Sole trader is not a business structure, it's a business type. And so on...

    The person who designed the survey clearly hasn't got a clue.
     
    Posted: Mar 4, 2020 By: fisicx Member since: Sep 12, 2006
    #19