If it is genuinely a potential supplier of goods or services to my business phoning to try to make an appointment to come and see me then I have no problem at all with it. The pre-recorded ones however, are just a joke. What can be their hit rate? A millionth of one percent? The ones that really bug me though, the ones that provoke the most violent reaction in me, are the ones that go; 'Good Morning, can I speak to the owner of the business please?' 'Yes, how can I help?' (Me being polite as it could be a customer) 'Is that yourself? How are you this morning?' (I can now feel my blood pressure begining to rise) 'I was fine until you phoned with your insulting platitudes. What are you selling?' 'I'm not selling anything. This is a courtesy call from XXXXXXXX and... 'Well goodbye* then' ____________*or similar SLAM It is the sheer incompetence of the approach that astounds me. They have about two seconds to command my interest and attention yet they all blow it completely by reading from a totally crap script! I have never been called by a competent telesales operative. Do they exist?