Technical Advice - Google Shopping

Discussion in 'Ecommerce Forum' started by wayzgoose, Nov 1, 2020.

  1. wayzgoose

    wayzgoose UKBF Enthusiast Free Member

    877 136
    Could someone explain what the following means in non-technical terms? Appeared a couple of days ago, no changes have been made to web site.
    Thanks.

    How to fix: Not performing automatic item updates for availability
    Automatic item updates have stopped updating all of your items. This temporary stop is a result of incorrect microdata on your website or a large-scale mismatch of microdata and Merchant Center product data.

    Once you resolve issues with your microdata, item availability [availability] for your Shopping ads will be updated automatically using structured data markup or advanced data extractors on your product landing pages. This leads both to an improved user experience and to higher click-through and conversion rates.
     
    Posted: Nov 1, 2020 By: wayzgoose Member since: Oct 9, 2007
    #1
  2. Nico Albrecht

    Nico Albrecht UKBF Enthusiast Full Member - Verified Business

    861 175
    Ask your web developer to fix your schema.org on your site and upload the shopping feed again.
     
    Posted: Nov 1, 2020 By: Nico Albrecht Member since: May 2, 2017
    #2
  3. Paul Carmen

    Paul Carmen UKBF Regular Full Member - Verified Business

    382 112
    Too little information here really, and your profile doesn't let us see your website to check your markup.

    As Nico says, its likely to be microdata (schema.org markup) related. However, judging by the reference to availability, I suspect you show stock levels on the site/markup and these don't match the Google Merchant Centre data supplied by your feed (we've had a similar type of issue with in day price discrepancies before). Is the update for these not synched; e.g. do you show items as out of stock in one place, but in stock in the other?
     
    Posted: Nov 2, 2020 By: Paul Carmen Member since: Jan 27, 2018
    #3
  4. wayzgoose

    wayzgoose UKBF Enthusiast Free Member

    877 136
    The feed is generated around 9pm, picked up by Google at 2am. May well be items out of stock by then or before the next feed is generated.
     
    Posted: Nov 2, 2020 By: wayzgoose Member since: Oct 9, 2007
    #4