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Taking PayPal to court (help please)

Discussion in 'General Business Forum' started by hopitt, Aug 14, 2020.

  1. NickGrogan

    NickGrogan UKBF Ace Full Member

    2,515 598
    Depends on how you asked them. Judging by your posts here, obtusely and obstructively.
     
    Posted: Sep 16, 2020 at 3:22 PM By: NickGrogan Member since: Nov 15, 2012
  2. fisicx

    fisicx It's Major Clanger! Staff Member

    33,307 9,850
    They won’t give it because if they get it wrong they are liable. By directing you to the website they are ensuring you get the official address.

    Note also this address is also on all emails you get from PayPal
     
    Posted: Sep 16, 2020 at 3:28 PM By: fisicx Member since: Sep 12, 2006
  3. hopitt

    hopitt UKBF Contributor Free Member

    30 0
    You're entitled to your opinion. Perhaps your time would be better spent not trolling online.
     
    Posted: Sep 16, 2020 at 3:42 PM By: hopitt Member since: Aug 14, 2020
  4. alan1302

    alan1302 UKBF Ace Free Member

    1,635 301
    And your time would be better spent not taking PayPal to court - if you can't even find out the address to send the legal documents to then you won't be able to win a case against them either.
     
    Posted: Sep 16, 2020 at 3:44 PM By: alan1302 Member since: Jun 2, 2018
  5. hopitt

    hopitt UKBF Contributor Free Member

    30 0
    So a company has no obligation to verbally or in writing confirm their legal correspondence address when asked for it directly?

    What if I had no Internet access and my only means of contacting them was via phone?
     
    Posted: Sep 16, 2020 at 3:44 PM By: hopitt Member since: Aug 14, 2020
  6. alan1302

    alan1302 UKBF Ace Free Member

    1,635 301
    How did you use PayPal and sell on eBay if you had no internet would be what they would ask? :D
     
    Posted: Sep 16, 2020 at 3:47 PM By: alan1302 Member since: Jun 2, 2018
  7. hopitt

    hopitt UKBF Contributor Free Member

    30 0
    Pretty clean cut case if it was seen and heard by a judge. I've done everything I can to abide by PayPal t&cs.
    My Internet was disconnected due to moving house?
     
    Posted: Sep 16, 2020 at 3:51 PM By: hopitt Member since: Aug 14, 2020
  8. fisicx

    fisicx It's Major Clanger! Staff Member

    33,307 9,850
    No. They are under no obligation at all. The information is freely available.
    You are now clutching at straws. Their address is on all the correspondence they send to you.
     
    Posted: Sep 16, 2020 at 4:05 PM By: fisicx Member since: Sep 12, 2006
  9. hopitt

    hopitt UKBF Contributor Free Member

    30 0
    They haven't sent me any correspondence. I've received alerts/messages in my PayPal account its self but no emails or letters.
     
    Posted: Sep 16, 2020 at 4:12 PM By: hopitt Member since: Aug 14, 2020
  10. NickGrogan

    NickGrogan UKBF Ace Full Member

    2,515 598
    If I'm wrong, I'm sure you'll win.

    Please come back and update us after the case is heard.
     
    Posted: Sep 16, 2020 at 4:12 PM By: NickGrogan Member since: Nov 15, 2012
  11. hopitt

    hopitt UKBF Contributor Free Member

    30 0
    Sure.
     
    Posted: Sep 16, 2020 at 4:17 PM By: hopitt Member since: Aug 14, 2020
  12. hopitt

    hopitt UKBF Contributor Free Member

    30 0
    I'll keep you updated groganni.
     
    Posted: Sep 16, 2020 at 4:20 PM By: hopitt Member since: Aug 14, 2020
  13. alan1302

    alan1302 UKBF Ace Free Member

    1,635 301
    Mobile internet? Free wi-fi? And they will know you are posting on here! LOL
     
    Posted: Sep 16, 2020 at 4:23 PM By: alan1302 Member since: Jun 2, 2018
  14. Mr D

    Mr D UKBF Legend Free Member

    24,305 2,949
    Wow, I've had email correspondence every time from paypal when someone has paid me. Without fail.
    Yet somehow you got paid but didn't get an email to tell you that you had been paid. What went wrong with your email account?
     
    Posted: Sep 16, 2020 at 4:35 PM By: Mr D Member since: Feb 12, 2017
  15. hopitt

    hopitt UKBF Contributor Free Member

    30 0
    Not sure, perhaps my company filters it out with their firewall.
     
    Posted: Sep 16, 2020 at 4:46 PM By: hopitt Member since: Aug 14, 2020
  16. Mr D

    Mr D UKBF Legend Free Member

    24,305 2,949
    So not PayPal problem that you do not have any correspondence.
     
    Posted: Sep 16, 2020 at 5:18 PM By: Mr D Member since: Feb 12, 2017
  17. LanceUk

    LanceUk UKBF Regular Free Member

    110 36
    I think the bottom line on this one is that no one on here is a lawyer (at least in this field) and there is a myriad of legal advice sites and forums you could probably get better advice given where you are now.

    My guess is someone in their complants department has shot off a boilerplate request to the CC that it is not in their jurisdiction, so I would not be too worried about them claiming costs if you cancel.. If you go to court and fail because your case was manifestly flawed, or because you used your company's email rather than your own which blocked their correspondence, then you may be on different ground. However, I have no idea how costs in the county court are awared, if they are at all.

    My concern is that you were originally saying they were being obtuse in your requests of where to serve the papers... not that you hadn't received correspondence. I would find that difficult to believe, unless you were requesting it from a PayPal UK company, which has nothing to do with you and has no requirement to respond. I would expect they would have just sent you the link to their T&Cs... If they can prove they did this, you may be on shakey ground, too..

    Also, I understand your frustration at not being given a reason for them withholding your money -to you it is a simple transaction, the buyer has the item and you are waiting for your cash. But for them to tell you why may constitute the offence of tipping you off that you are being investigated for a financial criminal offence (it could be AML, it could be sanctions breaches, it could be plain old fraud). The fact that they are withholding is sort of tipping off in its own right, but if they give you a reason, they may well be breaking the law, too.

    Honestly, go to a forum that could give you more qualified legal advice. But I would consider dropping the case and waiting for the money... [edit] ensuring you identify what your likely costs are going to be)
     
    Posted: Sep 16, 2020 at 9:19 PM By: LanceUk Member since: Jan 8, 2018
  18. MY OFFICE IN CHINA

    MY OFFICE IN CHINA UKBF Legend Full Member

    5,605 1,317
    Why not go to a solicitor, rather than a legal forum? (There is a legal section on here as well as a few legal eagles within UKBF).

    @LanceUk - You've given the longer version on what we've all said.

    Sometimes it's best to keep it short and to the point.

    The OP needs to move on . . . . . . . and start selling more gaming laptops . . . . . .
     
    Posted: Sep 16, 2020 at 10:09 PM By: MY OFFICE IN CHINA Member since: Nov 16, 2011
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  19. MBE2017

    MBE2017 UKBF Ace Free Member

    1,937 699
    For cash.
     
    Posted: Sep 17, 2020 at 12:47 AM By: MBE2017 Member since: Feb 16, 2017
  20. MY OFFICE IN CHINA

    MY OFFICE IN CHINA UKBF Legend Full Member

    5,605 1,317
    . . . . . . .Cryptocurrency.
     
    Posted: Sep 17, 2020 at 1:27 AM By: MY OFFICE IN CHINA Member since: Nov 16, 2011