Hi all, Forgive me but I need to air this. On the 14/07/2011 I was offered a website hosting and redesign service by a member of this forum for my drop shipping business. After discussion I paid an initial deposit and watched as work was done to my "new look site". On the 09/08/2011 I paid a final fee as the website was seemingly complete, as soon as I did this I received an email to state there had been a server issue and my website had been taken down. It has since been put back up, is totally incomplete and nothing has been done on it since to get it back to operating standards. I have sent numerous emails but I have had no work done on the site since. I can't help but get the feeling that I have been ripped off for something that was seemingly a simple job. The company is Spotlight XS Management / Spark media Group / Interactive Media Solutions. Paypal will not grant disputes in my favor as according to their terms the website is intangible and as such cannot be judged for value. Any advice would be appreciated as my business is now suffering because of these issues and if anyone who works for this company sees this I would appreciate a response to the last 5+ emails I have sent about this. I am fully expecting replies of "you get what you pay for" etc. but I did not expect this to happen from what seemed to be a reputable person on a business forum designed for helping UK businesses. Any advice on what to do now would be appreciated.