WebshopMechanic said: ↑ Offer price guide download - This helps to qualify time-wasters out and customers in. Being transparent on pricing ensures trust You can argue this both ways. If I know I'm going to buy epoxy resin flooring, I want a quote to compare suppliers. If I'm nearer the beginning of my buying journey and I'm comparing products for say, a new kitchen floor - like tiles, wood, lino - I just want a ballpark figure to see what's feasible. Will it cost me £500 or £5000? In that case, a guide is better - I don't want to talk to anyone or have a salesperson call. By providing a rough guide - like £ per square metre - as well as the option to get a quote, you're covering your bases.