Got this from my debt collector... "Limited has failed to make payment despite our efforts. Ms G maintains they will not pay because they do not recognise the signatory when goods were delivered to and signed for on their premises. The only course of action remaining is to issue a Claim in the County Court". UPS delivered, someone signed for it as "Smith", they say, "No Smith here". I go down £1400 or throw another £1400 away on solicitor fees? Bummer.