UKBF editor here. Lots of interesting thoughts in this thread. I'll just pick up on a few things: 1. The original question didn't come from Sift/UKBF, though we're obviously interested in seeing the responses. 2. Forums in general aren't as popular as they used to be since the arrival of Twitter, LinkedIn, &c. But, believe it or not, this is one of the most active still around and there's no sense at our end of it being in bad shape. 3. I tend to agree that snarky, sarky responses to new members aren't helpful. Everybody has to start somewhere and the way we learn is by asking daft questions. I'd rather people who find them annoying ignore basic questions and leave others with more patience to give helpful answers. 4. I'm not inclined to relax the self promo rules at the moment. When I ask for a recommendation, I want a third party to endorse a product or service, not the product or service provider recommending themselves. But if someone says something like "If you're a plumber in Dorchester, let me know" then of course it's fine to pipe up. 5. The rules are fairly clear but they're hard to enforce. It's not automated and we don't have a vast team of moderators. As with most forums, up to and including Facebook, we rely on user reports. If you see something you think breaches the rules, click the report button and we'll make a measured judgement. (We can't promise you'll like the judgement but...) 6. We bend over backwards to avoid banning people or censoring conversations. I've hardly banned anyone since taking over this role from Kat back in January. But, as it's come up, this is a business forum, not a political soapbox, and there are certain topics I'd personally rather people discussed elsewhere. If I'm a first time visitor with a query about running my new business, I wouldn't be particularly interested in 'challenging' opinions on politics etc.