RTI Software and Missing Payment

[martin_frost]

Hi,

Using the HMRC RTI software I have discovered that two payments in one month to two different employees were never submitted from July 2013!

When I try and add a payment I am told I can not not as payments have been submitted since.

So how can I add a missing payment.

Thanks
Martin

 

[kevin.doran]

Are the running totals still correct?

 

[martin_frost]

No, £1140 that was paid to the employees but was never recorded in RTI. Incidentally this amount attracts no NI or tax as it two employees across one month.

But I dont see any running total in the RTI software.

 

[kevin.doran]

Strange. You'll need to get on the phone to HMRC i'm afraid, i'd advise doing so sooner rather than later too.

 

[martin_frost]

It my incompetency, I just "thought" I had added payments in that period, and just noticed I did not.

Surely its not uncommon to need to go back and add a missing or adjust a payment value.

In the old PAYE software I could adjust an error before submitting the final numbers at the end of the year.

 

[kevin.doran]

I don't use HMRC's software i'm afraid so really can't comment as to how they handle amendments, that's why i'd suggest giving them a call - and no, i'm fairly certain you wont be the only one!

The third party software I use allows the last submission to be amended. I believe the latest submission is where the running totals are taken from so in your scenario i'd be able to add in the age old figures you missed, resubmit the last set of figures then bingo, running totals would be updated accordingly. I think that's how it works anyway, i've been quite lucky so far.

 

[Anonymouse72]

following HMRC advice, i rolled back the basic tools to a previous date to cancel an incorrect entry (an entry THEY told me to do in the 1st place by the way!). all looks ok at my end but if i check the current position for PAYE online, the amount is overstated by some £4k for the month that this 'correction' was done. raised it as an issue over 5 weeks ago with HMRC, not heard anything, it's not been corrected, & i can't get through to them on the phone (will try after 6pm or 1st thing in the morning, when i remember).

 

[Anonymouse72]

Hi,

Using the HMRC RTI software I have discovered that two payments in one month to two different employees were never submitted from July 2013!

When I try and add a payment I am told I can not not as payments have been submitted since.

So how can I add a missing payment.

Thanks
Martin

do this info help at all? from Basic Tools, 'what's new for 2014-15':

Do you need to submit earlier year updates (EYU)?
After 20 April 2014, if you discover any errors in the payroll information sent on your final FPS for 2013-14 you must correct the payroll information by sending an Earlier Year Update (EYU). You can only send an EYU for tax years where you operated PAYE in real time, so most employers will be able to send an EYU for 2013-14 if they need to, but not for 2012-13. If you need to use HMRC's Basic PAYE Tools to send an EYU, user guides will be available at http://www.hmrc.gov.uk/payerti/end-of-year/tasks.htm#7

i've just updated our software, claimed the NI £2k allowance & sent the resulting EPS, done the P60's & updated tax codes for 2014/15 - all ok. but having tried to delete an employee that left in January, it's coming up with an error message advising i can't delete as he's still current & i must enter a leaving date?! erm, he's already got a leaver summary showing his correct leaving date & a P45 was produced at the time...

 

[martin_frost]

So it seems I can only correct the error once the year has ended... will try...