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Discussion in 'Ecommerce Forum' started by Justin Smith, Jul 1, 2019.
That`s not Royal Mail 24/48 is it ? The latter is significantly cheaper that RM parcels.
Dunno...like I say, I find all Royal Mail product offerings baffling - from what I can gather "Click & Drop" is just a GUI/Interface that's used to produce the label, then once done, you upload everything to your OBA account? (might be wrong)
Its linked to OBA account, I can log in to OBA to pay invoices, check spending etc. And see invoices before I get the postal copy.
I`ve been trying for ages to find out this info from the RM, various sources, none of them can help me other than to direct me to the price calculator, which is ridiculous. Nobody is going to fart about using a price calculator every time they want to know how much the carriage will cost. Now, if they can give prices (for RM24/48) for parcels (an objective size measurement) up to 2Kg without one having to manually check it in the price calculator, there is no reason why one should have to do that for stuff over 2Kg, EXCEPT, politically. What I mean by that is I suspect RM don`t quote for parcels over 2Kg, i.e. they don`t want to advertised the fact they take them, because that may be considered stepping into Parcelforce territory, their sister company. That is the only explanation which makes sense.
Thus what we`ll have to do is mess about researching every weight using the price calculator (if I can understand how to use it ! ) then manually writing out footnotes to all our RM24/48 price lists !
It very much depends on the dimensions of your package, where you wish to send it and the class of service you wish to use. You will find lots of information including pricing here: https://www.royalmail.com/personal/sending-parcels
It`s all exactly the same as for the prices I`ve already been quoted for RM24/48, except it`d be over 2Kg !
I have tried using the price calculator on the RM OBA page, as instructed by the RM, amd using CRL as the service description (= RM24/48), but it`s bringing up stupid prices, 3Kg would be £8.04 incl VAT, 4 Kg £9.56 !
I thought hold on these are too expensive, let`s try 2Kg, and sure enough it brought up £4.98, which is far more than the £3.59 on our price list !
Just checked our Royal Mail quote and can't see anything on there for over 2kg.
We use DPD local for anything over 2KG, 5KG express pack, which I think are £4.80 ish for 5kg delivered next day with tracking and hour time slot.
That`s the point, although you can still send stuff over 2Kg by RM24 (RM48 is maximum 2Kg) but Royal Mail make it incredibly difficult to find out how much it`d cost. You wouldn`t believe how much effort I`ve put in to try and find out these rates (for stuff over 2Kg) but still no success. I`ve E mailed our business manager at least three times and left more than one phone message and he hasn`t even bothered getting back to me. I`ve spoken to at least two other people on the RM business phone lines and they don`t know nor can they tell me how to find out. This is why I`m convinced it`s RM politics, Parcelforce don`t want people to use RM for what they consider is "their" market, which also why the price of RM parcels goes through the roof if they`re over 2Kg.
The Royal Mail pricing has been listed this way for the last 3-4 years before it was all displayed in a table.
Don't forget the weight is the average weight so if you have 1 parcel weighing 4kg and 2 others each 200g then the price you pay is for 3 x 1.47kg parcels which brings the price down.
I was originally told it went by average weight, but at least one other member of the RM sales staff said that wasn`t the case !
As long as you have an account with them it is 100% based on average weight. If you just pop along to the post office and pay over the counter then it will be on the individual parcel weight.
Ask Royal mail to set up an OBA (online business account) and then set up click and drop. If you have a 4/6" thermal printer you can use the free labels from them to print the address, postage and tracking barcode. This will give you delivery conformation on all parcels and large letters. This is also accepted as POD for PayPal under your sellers protection.
I ran a post office for 10 years. Gave it up 5 years ago. At that time RM was always very expensive for anything over 2kg. It was always cheaper to send it Parcelforce, which were all tracked services.
Is there a Parcelforce depot in your area. I believe if you have sufficient volume you can negotiate a substantial discount with the depot manager. I knew of a local man at the time, who offered a courier service advertising uk wide tracked deliveries. Charged the customers the PF retail price, picked up from customer address. Labelled PF tracking to parcels at home, had PF pick up from his home for 50% of the retail price.
I don't know if this still goes on, but maybe something to consider.
Send all your 3/4kg parcels at 2kg then, I'm sure someone will get in touch then!
I think over 2kg is parcel force you seem to be paying about £20 for 24 hour.
The problem is many of our products are too big for Parcelforce, and our volume is insufficient to warrant dealing with two carriers plus RM, we can just about sustain using TNT for the big and medium size stuff and RM for the smaller stuff. As it happens the latter works quite well because we pay RM to call in every day anyway. The problem is TNT charge a residential (non business address) supplement, plus, since FedEx`s very unwelcome purchase of them TNT are getting unbelievably picky about what constitutes a "non conveyable item". TBH they`re a pain in the **** about it, I wish FedEx hadn`t come within a million miles of TNT, I hate FedEx, literally !
The other problem with Parcelforce is they charge per item, so if you have to send the order in two parts they charges you twice, which is a bit rich considering the items are on the same vehicle(s) using the same driver(s), very little extra work is actually required !
These are the prices we pay for RM24 up to 4KG, size can be anything up to the maximum medium parcel size. (these are ex VAT prices).
We have always found that sending parcels over 2kg is best via a courier contract or a 3rd party courier reseller such as parcel 2 go.
From RM price guide is the below, to get more prices for over 2kg you need to go to their website and fill in a profile calculator.
Royal Mail 24® and Royal Mail 48® – an account service for those who send more than
1,000 Parcels and/or Large Letters per site per annum.
The right choice for your business if you:
• want a choice of delivery speed – Royal Mail 24®* or Royal Mail 48®*
• want to earn savings for the volume of items you send.
• are barcode ready and want online delivery confirmation which allows you to confirm online if the item has arrived.
*For Royal Mail 24® we aim to deliver the next working day and for Royal Mail 48® we aim to deliver the majority of your items within 2 working days.
Royal Mail 24®
Weight up to and including:
Royal Mail 48®
Weight up to and including:
Royal Mail 48®
To see parcel prices above 2kg for Royal Mail 24® go to royalmail . com /business-parcel-prices
Royal Mail 24® items have a maximum weight limit of 20kg.
Royal Mail 48® items have a maximum weight limit of 2kg.