As many are probably aware the RBS is "encouraging" a large proportion of their Business customers to move to another bank, something to do with their bailout AFAIK. Which bank is a good choice for me ? One of the main reasons I moved to the RBS is because, when I moved to them 10 years or so ago, it was easy to phone up the branch (incredibly HSBC had told me I was no longer permitted to phone my local branch....). I don`t know whether it`s because RBS actually want to get rid of (business) customers but it`s almost impossible to get through to the main city centre branch now and the Dinnington branch (which was very helpful even though that wasn`t technically my branch) is being closed. So which bank can I move to who : I can ring up easily. Will accept personal and business accounts (I can`t be arsed to have two different banks and it`d make transfers a bit more awkward), including Issas etc. Is reasonably easy to use Online, i.e. doesn't require me to use a card reader every time I want to pay anyone (even someone I`ve already paid in the past). I`m not really interested in how easy it is to get loans, I don`t think I`ve ever borrowed any money off any Bank other than when I bought my shop 22 years ago !