Hi there. Recently a child came in (10 years old) and used their parents credit card for a contactless payment. In recent years, we have noticed that more and more children have their own contactless cards so we did not question the transaction. In this case, the child came in twice and the second time the staff noticed that the card looked like an adult's credit card so we asked the child if their parents knew they were using the card. The child said yes. A few days later, the parents came to us saying that the card had been stolen by their child and that we were wrong to take payment in the first place and are demanding a refund for what the child spent in the shop. What are our rights and what are we obligated to do? This also really got me interested in contactless payments as well. Are we as a trade legally obligated to check that the name on the card matches the individual? These days, who actually checks?? People sometimes even have their card in a wallet and tap the card so we never see the card! So who is responsible? Thank you!