Magento 2 - problem with FedEx shipping

Discussion in 'Magento Support' started by netteria_net, Aug 1, 2017.

  1. netteria_net

    netteria_net UKBF Newcomer Free Member

    Posts: 3 Likes: 0
    Hi,

    The built-in FedEx plug does not work properly for a UK store (shipping is always there). If your shipping address is from the UK it shows zero cost or does not show FedEx shipping capabilities. For other European countries it shows the cost as if it were shipped from the US (of course, the sales / shipping settings / origin country is UK-selected)

    I will be grateful for the help
     
    Posted: Aug 1, 2017 By: netteria_net Member since: Aug 1, 2017
    #1
  2. Jonathan Black

    Jonathan Black UKBF Contributor Full Member

    Posts: 79 Likes: 12
    Hi,

    Are you using your own Fedex API login detail or the Fedex provided test details? It may be that if you are using the test account then this acts strangely and is US focused.
     
    Posted: Aug 1, 2017 By: Jonathan Black Member since: Jul 19, 2017
    #2
  3. netteria_net

    netteria_net UKBF Newcomer Free Member

    Posts: 3 Likes: 0
    Yes, I got in the mail from FedEx and everywhere I gave the UK.
     
    Posted: Aug 1, 2017 By: netteria_net Member since: Aug 1, 2017
    #3
  4. Jonathan Black

    Jonathan Black UKBF Contributor Full Member

    Posts: 79 Likes: 12
    Hmm not sure what else to suggest..

    Good luck!
     
    Posted: Aug 1, 2017 By: Jonathan Black Member since: Jul 19, 2017
    #4
  5. netteria_net

    netteria_net UKBF Newcomer Free Member

    Posts: 3 Likes: 0
    I get two messages:

    "Carrier with such method not found: null, fedex"

    and

    "This shipping method is currently unavailable. If you would like to ship using this method, please contact us."
     
    Posted: Aug 1, 2017 By: netteria_net Member since: Aug 1, 2017
    #5