Lost delivery - what's your procedure?

Discussion in 'Ecommerce Forum' started by kevin.doran, Feb 3, 2021.

  1. Lucan Unlordly

    Lucan Unlordly UKBF Ace Free Member

    1,887 340
    Tell him you need to sleep on it for a while ;)
     
    Posted: Feb 16, 2021 By: Lucan Unlordly Member since: Feb 24, 2009
    #41
  2. Noob Business Girl

    Noob Business Girl UKBF Contributor Free Member

    82 1
    Any updates on this? ;)
     
    Posted: Feb 17, 2021 By: Noob Business Girl Member since: Jun 15, 2020
    #42
  3. JEREMY HAWKE

    JEREMY HAWKE UKBF Legend Full Member

    5,582 1,998
    It will be when the sun comes out :)

    Our terms and conditions state that any lost freight must be reported with 7 days of the collection date (UNLESS OVERSEAS) or immediately on delivery /signing for the delivery
    Not 4 years but we will apply some effort and if there is evidence of the transaction I am willing to put my hand in my pocket to keep the peace
     
    Posted: Feb 17, 2021 By: JEREMY HAWKE Member since: Mar 4, 2008
    #43
  4. Noob Business Girl

    Noob Business Girl UKBF Contributor Free Member

    82 1
    Did they respond back to your response?
     
    Posted: Feb 17, 2021 By: Noob Business Girl Member since: Jun 15, 2020
    #44
  5. JEREMY HAWKE

    JEREMY HAWKE UKBF Legend Full Member

    5,582 1,998
    Yes the email said see what you can do :)

    I had actually forgotten about it until I read your post :)
     
    Posted: Feb 17, 2021 By: JEREMY HAWKE Member since: Mar 4, 2008
    #45
  6. Noob Business Girl

    Noob Business Girl UKBF Contributor Free Member

    82 1
    You know what they say. No news is good news. :p
     
    Posted: Feb 17, 2021 By: Noob Business Girl Member since: Jun 15, 2020
    #46
  7. JEREMY HAWKE

    JEREMY HAWKE UKBF Legend Full Member

    5,582 1,998
    As pointed out by the experts on here it is always very important to have good terms and conditions
     
    Posted: Feb 17, 2021 By: JEREMY HAWKE Member since: Mar 4, 2008
    #47