Hi all, Just helping out a friend of mine who has a commercial lease. She has had a shop ground floor lease for the last 8 years. Above the shop are flats. Since the beginning she has always suffered from leaks from above, sometimes damage is minimal just staining, and on other occasion serious electrical problems. The landlord was always contacted via text and his reply would be he would sort it out. About 4 months ago there was a major leak from the flat above, which resulted in a lot of damage thousands (lights and electrical), inc a piece of equipment that was about 8k written of. When she said to the landlord that she needs to be reimbursed for all of this he became quite threatening and mentioning rent reviews which put her of from taking any further action. The expensive piece of equipment that was damaged due to water leaks, was replaced with a new 20k machine, and last month another leak, wrote of the machine, it was not worth repairing. She has pictures from the majority of leaks, as well as repair bills , and proof of texts to landlord as well as replies. About 4 years ago she did send a letter via a solicitor in regards to same matter, but said it just fizzled out and nothing went further. I have told her get to get a solicitor involved again and claim for damages, but she is still hesitant!! is this a open and shut case of negligence??