I have found with Parcelforce that they won't deliver the goods untill you have prepaid the import duty/vat/their fees. So if they have released the goods, I would assume that you are in the clear. I have found the duty rates vary considerably, this does make pricing difficult. I think if the shipper put in the exact HMCR product classification code then rates would be consistent. Re: can you reclaim... You can reclaim the VAT if VAT registered but not the import duty.