I would like to purchase computer equipment for use in our company. The vendor has separate websites that cater to the UK market and to the USA market. We are able to access a substantial discount on the USA website, which should save us a lot, even considering the need to fork out a bit more for international shipping etc. We are a VAT-registered company in the UK. We have a virtual address in the USA. The USA vendor is shipping/billing our UK company with the USA address. The item is arriving at the virtual address and we can tell the company operating it how we would like it to be forwarded (which carrier/service, whether to add any documents to it etc.) I can't seem to find a dummy's guide to what we need to do to reclaim the VAT on it when it arrives in the UK - it seems like there are various schemes. Can we include some paperwork with it so that we don't have to pay VAT at all? Failing that, do we just ship it to our UK address, have wait for the card from customs to say that they're holding it until we pay 20% VAT, pay them and then use the paperwork that customs attach to the package as the papertrail to support claiming the VAT back in our normal return? Is there anything else we need to do? Will it be a problem if it's being shipped from our company with USA virtual address to our company with a USA physical address (i.e. if the sender and recipient are the same entity)?