Discussion in 'Opencart Support' started by Burningcotton, Oct 9, 2015.

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  1. Dan_HiHosting

    Dan_HiHosting UKBF Ace Full Member

    1,103 270
    No problem.

    Yeah, TSO Host and Vidahost merged in 2011 to form Paragon Internet Group.

    So the same team and operation run both.
    They also acquired some other brands, and it appears some customers were still on legacy servers that were run by those companies they acquired, such as Compila.

    HEG then acquired Paragon Internet Group in 2015:

    GoDaddy then acquired HEG last year:
    Posted: Jan 2, 2017 By: Dan_HiHosting Member since: Mar 7, 2011
  2. UKBF Enthusiast Full Member

    500 77
    Speculation at its best.... GoDaddy left MediaTemple 100% intact with its own operation. They'll do the same with HEG on the front-end while looking for some back-end synergies.
    Posted: Jan 3, 2017 By: Member since: Mar 1, 2011
  3. Dan_HiHosting

    Dan_HiHosting UKBF Ace Full Member

    1,103 270
    That's basically what I wrote.
    I don't expect the front end to change, but I'd be very surprised if they don't try to gain notable back end efficiency savings through synergies/consolidation.

    PIG is still run independently from HEG from what I can tell, but many customers have reported a fall in performance and support.

    Even if no infrastructure or operations are changed, I think it's safe to expect greater business/shareholder pressure to sweat assets and increase revenue to costs by increasing the number of users on the same servers and so forth.
    That's exactly what we've seen with Vidahost and TSO (PIG).

    A corporate buy out of this scale is purely numbers driven.

    GoDaddy have no history of trying to improve quality of service. On the other hand a large corporate buying a respected operation/brand to increase profitability is commonplace.

    And you only have to look at EIG in the US.

    HEGs hosting brands were all poor (123-Reg, Heart Internet etc.)
    Heart Internet declined rapidly.
    And PIG has declined under its new ownership (quite possibly from cost/profitability pressures).

    GoDaddy has an even worse reputation.

    So you can call it speculation, but many UKBF members have already mentioned how service has declined in the past couple of years. We've migrated quite a number of them. And GoDaddy have a terrible reputation.

    I certainly don't see it as positive.
    Posted: Jan 3, 2017 By: Dan_HiHosting Member since: Mar 7, 2011
  4. UKBF Enthusiast Full Member

    500 77
    GoDaddy's rep is better than EIG, just fwiw ;)
    Posted: Jan 3, 2017 By: Member since: Mar 1, 2011
  5. kgg.becks

    kgg.becks UKBF Newcomer Free Member

    6 0
    I wonder how many websites hosted per server are good and when the numbers get things wrong?
    For example at my current server are hosted 1592 websites (according to whois information).
    Posted: Jan 3, 2017 By: kgg.becks Member since: Dec 18, 2016
  6. webhostuk

    webhostuk UKBF Ace Full Member - Verified Business

    1,356 164
    And now both this company are owned by Godaddy you are back to them.
    Posted: Jan 4, 2017 By: webhostuk Member since: Jul 26, 2009
  7. UKBF Enthusiast Full Member

    500 77
    There is not a hard and fast rule as it depends on server spec.

    If you have a 24 CPU Xeon, 128/256GB RAM and a RAID10 SSD array, that number is certainly reasonable and the server, if well managed and optimised, should be performant.

    If however its a desktop class machine posing as a server (sadly, many hosts 'cheap out' on server hardware) with a desktop CPU, less RAM, non-ECC, slower disks then I'd consider it a high number.
    Posted: Jan 4, 2017 By: Member since: Mar 1, 2011
  8. Dan_HiHosting

    Dan_HiHosting UKBF Ace Full Member

    1,103 270
    It depends on the server specification, so the number of CPU cores, amount of RAM and so forth.

    The higher the specification the more users you can have on the server and still have decent performance.

    It also depends on the types of websites on the server, and the amount of traffic they get.

    Regularly visited Magento websites will use up a lot more server resources than a normal WordPress website, or even OpenCart for example.

    The key thing to look for is the server load, if you can see that.
    If you know the number of CPU cores and the server load, you can generally tell whether the server is overcrowded.

    Or simply use a tool such as Pingdom:

    You can do a speed test from Stockholm, Sweden (there's no UK test location)
    If you get poor speeds, then obviously switching to a better provider will help.

    I'm surprised you haven't switched as your hosting looks very slow:!/jml4q/

    Page load times can make a real difference to sales.
    It also has some affect on SEO performance (as Google takes loading speed into consideration).

    That's why many online businesses choose to use eCommerce hosting or other solutions that specialise in providing higher performance for online retail.
    Posted: Jan 8, 2017 By: Dan_HiHosting Member since: Mar 7, 2011
  9. Mike Hayes

    Mike Hayes UKBF Enthusiast Free Member

    895 218
    To be honest, I think you have to be wary of this sometimes. There's nothing inherently different about an e-commerce website which requires a special hosting environment, any optimisations should be the same tasks being applied to other dynamic websites.

    The problem I find is that most "e-commerce hosting" is just marketing fluff. It's often the same exact service as a provider's standard shared hosting (even the same servers) but with plans beginning at higher price points and unnecessary extras thrown in.

    Perhaps the more interesting product for people running busier or heavier e-commerce websites is "semi-dedicated" hosting (sometimes named "Business Hosting") where the amount customers per server is much less, leaving more resources per website and hopefully a longer runway before having to make the upgrade to your own servers!
    Posted: Jan 8, 2017 By: Mike Hayes Member since: Jan 7, 2016
  10. ryedale

    ryedale Contributor Full Member - Verified Business

    1,541 365
    Agree with Mike on this. We don't make any distinction between E-Commerce hosting or standard hosting because all sites hosted with us should be getting the best performance possible. and the fastest load times.

    Just because someone isn't selling a product that requires a checkout, doesn't mean they're not selling a service or something equally important to their business.

    Would be interesting to know from someone who sells specific E-Commerce hosting, what enhancements they've made to place it above their non E-Commerce packages?

    I've just looked around now and found three well-known hosts such as Sitegroun all offering specific enhanced E-Commerce packages but none of them actually elaborate on what the gains are.
    Last edited: Jan 8, 2017
    Posted: Jan 8, 2017 By: ryedale Member since: Dec 17, 2013
  11. Nico Albrecht

    Nico Albrecht UKBF Regular Full Member - Verified Business

    439 51
    Go with siteground uk. Moved from Go Daddy years ago. Only problems to siteground , prices are competitive and speed is 3 times fast than Godaddy
    Posted: May 2, 2017 By: Nico Albrecht Member since: May 2, 2017

    BREAKLINE UK UKBF Contributor Free Member

    32 5
    I think the most important thing when it comes to hosting is support.
    Posted: Jul 6, 2017 By: BREAKLINE UK Member since: May 3, 2017
  13. webhostuk

    webhostuk UKBF Ace Full Member - Verified Business

    1,356 164
    Yes that's right every web hosting company does have downtime ,so the difference is how well they handle, what precaution they take and most important how the support responds to such situation.
    Posted: Jul 6, 2017 By: webhostuk Member since: Jul 26, 2009
  14. tukhnet

    tukhnet UKBF Contributor Free Member

    47 3
    I will also recommend you to search for a specialised ecommerce hosting and to speak with their support before you start. Keep also in mind that you can test it for at least 30 days and get your money back if you are not happy.
    Posted: Jul 7, 2017 By: tukhnet Member since: Dec 8, 2016
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