Need some advice Took on an employee to work for me. They were on 8 hour days, on shift, company is a 24/7 office. From the 8 hours they were paid for 7.5 as 30 mins non paid break. A few months into working realized staff was stress and through talking find out that they were struggling financial as was asking if I could give more hours. After talking to others, and staff hard working, we used the working time directive which they signed offered an extra 2 hours, so now being paid extra 2 hours daily but in contact did state that all holiday pay would be paid at the 7.5 hours as the 2 hours was not part of her normal hours and was extra time. Fast forward to now whilst with lockdown and all, they are asking that all their holiday pay should be at 9.5 hours and not 7.5 hours. Are we wrong or are they right as you try to help someone and get burnt. They have been with us just over 2 years, think they knew what they were doing to wait for the two years to ask that?