G Suite or Office 365 or ? for emails

Discussion in 'IT & Internet' started by Alex88888, Feb 26, 2020.

  1. Alex88888

    Alex88888 UKBF Newcomer Free Member

    2 0
    Hello Chaps/esses

    Could someone offer advice which could be the best to use in your experience for professional emails using my domain. My use will initially be basic but would like to style email templates to reflect my site design

    Thank you
     
    Posted: Feb 26, 2020 By: Alex88888 Member since: Nov 4, 2019
    #1
  2. cts1975

    cts1975 UKBF Regular Free Member

    188 31
    We use G Suite and find it to be very easy to live with and straight forward. Lots of storage for historic email and the email search facility is very good.
     
    Posted: Feb 26, 2020 By: cts1975 Member since: Apr 29, 2012
    #2
  3. WESH.UK

    WESH.UK UKBF Contributor Free Member

    87 19
    If your usage is just basic for now then why not just use the email that your hosting provider gives you with your website?
     
    Posted: Feb 26, 2020 By: WESH.UK Member since: Aug 11, 2018
    #3
  4. ServWise

    ServWise UKBF Ace Full Member

    1,192 262
    Your incoming mail service really does not matter, what will you be using to send emails?

    Find out which one does good html emails and learn how to best create them so that your emails are also still readable by people who don't support html emails (make sure it has a html and plaintext versions), maybe better to looks at hostable CRMs which will template your outgoing emails.

    I personally always send plain text emails so I know that the recipient will be able to read it and it won't look broken which to me is highly unprofessional.

    I use thunderbird which has all of these features and more, create a html template to use and it will send duel format html/plaintext emails even using external hosted images to avoid attachments etc.
     
    Posted: Feb 26, 2020 By: ServWise Member since: Jan 22, 2008
    #4
  5. Clinton

    Clinton UKBF Big Shot Full Member

    4,754 1,909
    Contrary to popular belief Google mail is a right pain in the ar*e. It used to have a very good filter for spam. Now it's just a crap filter with a lot of false positives(and it's become worse since 2018)

    I won't go into the long story of all the research I've done into this, and all the reasons you should avoid Google mail servers, but my advice is to avoid using Gmail services directly (or indirectly).

    A lot of business have lost tons of money (and clients) because of Google's false positives. Don't become another statistic.
     
    Posted: Feb 26, 2020 By: Clinton Member since: Jan 17, 2010
    #5
    • Thanks Thanks x 2
    • Useful Useful x 2
    • List
  6. DazRave

    DazRave UKBF Enthusiast Full Member

    593 130
    If you don't mind, can you share your thoughts on why/provide some evidence etc? This is big news to me and interests me a lot too. PM me if too long for the forums. Would love to find out more.
     
    Posted: Feb 26, 2020 By: DazRave Member since: Jul 12, 2013
    #6
  7. Nico Albrecht

    Nico Albrecht UKBF Enthusiast Full Member - Verified Business

    715 130
    Exhange online preferred over g suite anytime of the day. You just get more solid features and better backend control with 365. Their shared alias email solutions is very well done compared to Google.
     
    Posted: Feb 26, 2020 By: Nico Albrecht Member since: May 2, 2017
    #7
  8. ffox

    ffox UKBF Regular Free Member

    1,281 228
    Another vote for O365. Make sure you use a plan that includes Exchange on-line - Business Premium, Business Essential E1, E3 or E5 though.
     
    Posted: Feb 26, 2020 By: ffox Member since: Mar 11, 2004
    #8
  9. Lizzyohara

    Lizzyohara UKBF Newcomer Free Member

    14 3
    Both are very similar now. You may want to compare prices and if you are working with any clients who will specifically ask for documents/information in a particular format. e.g. I assist an organisation who only allow contractors to use microsoft products.
     
    Posted: Feb 27, 2020 By: Lizzyohara Member since: Feb 9, 2020
    #9
  10. Ian J

    Ian J Factoring Specialist Full Member - Verified Business

    5,697 1,719
    I use Mailwasher to examine incoming emails on the mail server before either deleting or downloading them.

    Increasingly now all I get in the preview pane is "unable to read the email" as it's in html so I just delete it without reading it unless I know who it's from and actually want to read it
     
    Posted: Feb 27, 2020 By: Ian J Member since: Nov 6, 2004
    #10
  11. Helpful Johnny

    Helpful Johnny UKBF Regular Free Member

    146 35
    It's not clear whether you are talking business email or marketing emails. My personal opinion is..

    For business, Google's G Suite is around £5.50 inc VAT a month.. get it move on to running your business.

    If you're sending marketing emails then there are stacks of providers who can give you a great UI, templates to get you started and various tracking features. MailChimp is probably a good place to start but is not perfect.

    You ask 100 people you're going to get 100 opinions... why do you care if you only have basic requirements as almost anything will do..
     
    Posted: Feb 27, 2020 By: Helpful Johnny Member since: Dec 28, 2018
    #11
  12. Nico Albrecht

    Nico Albrecht UKBF Enthusiast Full Member - Verified Business

    715 130
    that makes Google 45% more expensive with less features to offer than 365.
     
    Posted: Feb 27, 2020 By: Nico Albrecht Member since: May 2, 2017
    #12
  13. gpietersz

    gpietersz UKBF Enthusiast Full Member

    666 137
    I avoid both. The sort of issues @Clinton complains of are inevitable with these services. You cannot even switch easily.

    I do not see the problem with a plain IMAP service and installing an old fashioned mail client.
     
    Posted: Feb 27, 2020 By: gpietersz Member since: Sep 10, 2019
    #13
  14. Craig Bird

    Craig Bird UKBF Contributor Full Member

    75 6
    Well you can switch G Suite / Office365 as easy as any other service, if you are using the full collaboration features with cloud file storage, file sharing, contact, calendars, instant messaging etc - then of course it is more involved as its not just email, but the benefit of modern platforms is having business collaboration within one platform secured by 2FA - this drives productivity and security and the reason these are leading platforms.

    We have performed 8K mailbox migrations in the last 12 months, changing providers, and migrating legacy emails is pretty simple and low cost by any half decent local IT company - if you don't need your old emails - less than 5 mins work!

    You know "Plain IMAP" is insecure right - Username, passwords and emails in plaintext? If you do use IMAP its important to ensure this is IMAP over SSL to ensure data security and using just a single password securing access to your IMAP mailbox is NOT recommended - 2FA exists for a reason and proves itself across our client environments on a daily basis!
     
    Posted: Feb 27, 2020 By: Craig Bird Member since: Feb 24, 2017
    #14
  15. Craig Bird

    Craig Bird UKBF Contributor Full Member

    75 6
    Hi Alex,

    Both are viable options, we partner with both Google and Microsoft as they both have pro's and Con's over each other depending on the organisational requirements. Its really hard to compare based on costs as G Suite can provide unlimited data storage (min of 5 users on g Suite business), Microsoft can include Azure AD, Google includes great spam filtering, O365 has good spam filtering but more control with an add on license for Advanced Threat Protection etc.

    Both platforms will allow you to use email signatures to reflect your brand and design and both have capabilities for templates (look up "canned Responses" on the G Suite side.

    Happy to spare 10 mins over a video conference to show you both platforms if you think it would help.
     
    Posted: Feb 27, 2020 By: Craig Bird Member since: Feb 24, 2017
    #15
  16. gpietersz

    gpietersz UKBF Enthusiast Full Member

    666 137
    As cheap and simple as copying an IMAP mailbox from one server to another?

    People do usually need their old emails.

    I said plain as in "unelaborated by proprietary services" not "plain text". I would have said so. I assume people always use SSL and similar - I think it would be difficult to find a hosted service that did not use SSL these days.


    How many attacks on mailboxes has 2FA stopped for your clients?
     
    Posted: Feb 28, 2020 By: gpietersz Member since: Sep 10, 2019
    #16
  17. Helpful Johnny

    Helpful Johnny UKBF Regular Free Member

    146 35
    Your maths are off or you're not talking about O365 Online which is the G Suite equivalent @ £9.50 inc VAT. This makes Office around 70% more expensive but in either case, if any one is quibbling about £10 month then their business has way more issues than which email client to use...
     
    Posted: Feb 28, 2020 By: Helpful Johnny Member since: Dec 28, 2018
    #17
  18. Craig Bird

    Craig Bird UKBF Contributor Full Member

    75 6
    Yes, in fact you could even enable IMAP if you wanted.... .not sure why you would want to.

    Its not difficult to find hosted email still that supports both IMAP 143 (unencrypted) and IMAP 993 (secured over SSL) a lot of legacy providers have both enabled, we see end users with issues like this all the time with unencrypted mail using IMAP/POP3/SMTP - if email is working general users are going to assume it is secure and not question this. Office 365 and G Suite are secure out of the box (unless you change the settings) and the mobile apps ensure security on mobile devices.

    In the last 12 months, i would say upwards of 100 mailboxes with 2FA have had login attempts where the password has been known by an external party, in all cases 2FA as a secondary line of defence has ensured there has been no compromise and that the password can be reset to maintain security.
     
    Posted: Feb 28, 2020 By: Craig Bird Member since: Feb 24, 2017
    #18
  19. Craig Bird

    Craig Bird UKBF Contributor Full Member

    75 6
    I agree that it is certainly not the case that one is more expensive than the other, They are both very comparable in price and it really depends on what platform suits you best and the subscription that suits your requirements.
     
    Posted: Feb 28, 2020 By: Craig Bird Member since: Feb 24, 2017
    #19
  20. gpietersz

    gpietersz UKBF Enthusiast Full Member

    666 137
    Its legacy support. Irrelevant to new mail boxes. I have yet to see recent setup instructions that tell you to use unencrypted IMAP.

    If you have that problem, its easier just to change settings than to move mail to a whole new system.


    £10 a month is £120 an year. Assuming you use it for ever, prices never rise and a 5% discount rate the present value of the lifetime cost is £2,400.

    If you have a lot of users it would be a lot more as pricing is per user.

    If you do not bother about ever "small cost per month" decisions, the total of all those would be much larger.
     
    Posted: Feb 28, 2020 By: gpietersz Member since: Sep 10, 2019
    #20